Retail Operations Associate

ECHOMARKETING SG PTE.LTD.; Singapore; On-site; SGD 31,000 - 39,000; Full time

Benefits offered by this job

Employee discount

Personal development programs

Job summary

ECHOMARKETING SG PTE.LTD. in Singapore operates both offline and online channels under Daily&Co. The role focuses on maintaining POS accuracy, managing multi-channel inventory, and training staff to engage customers effectively.

You will oversee promotions, stock levels, and in-store events, coordinating with internal teams to drive foot traffic and sales while ensuring cross-channel consistency across Shopify and POS systems.

Qualifications

• Relevant experience in managing e-commerce platforms (Shopify) is preferred.
• Proven ability to manage, optimize, and maintain product listings and inventory across both online and offline channels is preferred.
• Strong interpersonal and communication skills to collaborate effectively with both internal teams and external partners are preferred.
• Attention to detail and a responsible attitude toward inventory management and ensuring cross-channel consistency are preferred.
• Proficiency in Microsoft Office and e-commerce platforms (Shopify, POS systems) is preferred.

Responsibilities

• POS Setting: Regularly update the POS system to reflect new promotions, discounts, or product listings.
• Stock Management: Ensure timely restocking of promotional items and reconcile daily sales with the POS.
• Staff Training: Train staff to understand the brand and products for effective customer engagement.
• Daily Briefings: Share important updates about promotions, new arrivals, or operational changes at shift start.
• Store Events: Develop and execute in-store promotions and store layouts aligned with seasonal themes to boost traffic.

Skills

POS system proficiency

Inventory management

Interpersonal skills

Cross-channel coordination

Microsoft Office

Tools

Shopify

POS systems

Microsoft Office

Job description

1. Company Overview

ECHOMARKETING SG PTE.LTD. operates both offline and online channels under Daily&Co. We introduce popular Korean brands to the Singapore market, including the mattress brand Mongze, the massager brand Klug, Korea's No.1 athleisure brand andar, and the vegan brand Titad. Additionally, we plan to continue bringing outstanding products loved in Korea to the Singapore market and, ultimately, expand into the Southeast Asian market.

Location: Marina Square

• Salary: $2,800 – $3,500/month
• Work Schedule: 5 days/week, 9:00 AM – 6:00 PM

2. Responsibilities

POS Setting

• Regularly update the POS system to reflect new promotions, discounts, or product listings.
• Reconcile daily sales reports with the POS system

Stock Management

• Ensure timely restocking of promotional items

Staff Training

• Train staff to deeply understand the brand and products, enabling them to engage with customers naturally and effectively.

Daily Briefings

• Share important updates about promotions, new arrivals, or operational changes with the team at the start of the shift.

Store Events

• Develop and execute in-store promotions, discounts, or events that align with seasonal themes or special occasions, driving foot traffic and boosting sales.
• Design and execute store layouts and displays based on seasonal trends or upcoming events to enhance customer engagement.

3. Requirements

• Relevant experience in managing e-commerce platforms(Shopify) is preferred.
• Proven ability to manage, optimize, and maintain product listings and inventory across both online and offline channels is preferred.
• Strong interpersonal and communication skills to collaborate effectively with both internal teams and external partners are preferred.
• Attention to detail and a responsible attitude toward inventory management and ensuring cross-channel consistency are preferred.
• Proficiency in Microsoft Office and e-commerce platforms (e.g., Shopify, point-of-sale systems) is preferred.

4. Benefits & Perks

• Employee discount for all products
• Support personal development programs