Retail Onboarding & Compliance Specialist

Citi; Singapore; Hybrid; SGD 60,000 - 90,000; Full time

Benefits offered by this job

Hybrid working model

Structured learning and development

Job summary

Citi is seeking a Client Acceptance & Onboarding Analyst in Singapore to deliver accurate, compliant onboarding for retail banking customers across branch and digital channels. You will collaborate with frontline teams, compliance partners, and operations to meet regulatory requirements while ensuring a positive client experience.

The role emphasizes processing, due diligence, and risk assessment to maintain onboarding standards, with opportunities to contribute to process improvements and

Qualifications

• Bachelor's degree or equivalent practical experience in Banking, Finance, Business, or related field.
• At least 3 years of experience in retail banking operations or onboarding, or banking back-office functions.
• Working knowledge of KYC, AML, sanctions screening, and regulatory onboarding requirements.

Responsibilities

• Process retail bank account opening requests across branch and digital channels.
• Verify customer identity and documentation per KYC/AML requirements.
• Maintain audit-ready documentation and support audits.

Skills

KYC

AML

Onboarding

Education

Bachelor's degree

Job description

Citi is seeking a Client Acceptance & Onboarding Analyst in Singapore to deliver accurate, compliant onboarding for retail banking customers across branch and digital channels. You will collaborate with frontline teams, compliance partners, and operations to meet regulatory requirements while ensuring a positive client experience.

The role emphasizes processing, due diligence, and risk assessment to maintain onboarding standards, with opportunities to contribute to process improvements and