Corporate Banking Client Manager - Onboarding & Relations

Citigroup Inc.; Singapore; On-site; SGD 90,000 - 125,000; Full time

Job summary

Citigroup Inc. in Singapore seeks a Client Manager to ensure seamless onboarding, implementation and service coordination for institutional clients.

You will act as a central point of contact among clients and internal partners, driving operational efficiency and strong relationship support. The role requires 5–8 years in client management within financial services, solid knowledge of KYC/AML and excellent organizational and communication skills to manage multiple stakeholders and risk

Qualifications

• 5–8 years of experience in client management or a related role within the financial services industry.
• Strong product knowledge and understanding of operational processes and KYC/AML regulatory requirements.
• Excellent organizational and time-management skills with the ability to manage multiple priorities and stakeholders simultaneously.
• Problem-Solving: Proven ability to resolve client issues, manage escalations, and improve processes.
• Interpersonal Skills: Strong communication and interpersonal skills, with a commitment to delivering a high level of client service and ability to develop and maintain strong client relationships.
• Attention to Detail: High level of accuracy and attention to detail in all aspects of work.
• Education: Bachelor’s/University degree or equivalent experience.

Responsibilities

• Build relationships with internal and external audiences to ensure timely problem resolutions and provide service support.
• Perform financial and operational investigations, including credit, FX, cash management and trade services.
• Assist Banker with relationship reviews and client portfolios.
• Partner with Product Partners and Relationship Managers on KYC-related activities.
• Facilitate credit originations, allocations, documentation and renewals for LC and credit risk management.
• Identify revenue opportunities and monitor billing and service queries across products.
• Prepare support discussions for clients and ensure approvals/deferrals are in place.
• Maintain portfolios with correct marketing levels and legal structure in systems.
• Assess risk in business decisions, drive compliance, and escalate control issues with transparency.

Skills

Client management

Regulatory compliance

Communication

Problem-solving

Education

Bachelor’s/University degree or equivalent experience

Job description

Citigroup Inc. in Singapore seeks a Client Manager to ensure seamless onboarding, implementation and service coordination for institutional clients.

You will act as a central point of contact among clients and internal partners, driving operational efficiency and strong relationship support. The role requires 5–8 years in client management within financial services, solid knowledge of KYC/AML and excellent organizational and communication skills to manage multiple stakeholders and risk