Retail Manager

Laku6.com; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Carousell Group is seeking a hands-on Retail Manager to own our Singapore-based physical store and booth network. You’ll lead store teams, optimise sales and trade-ins, and build scalable playbooks.

This role reports to the GM, involves weekend work and travel across stores, and offers fast growth toward general management within a market-leading recommerce platform. You’re bright, results-driven and able to design systems that scale as we expand, turning everyday operations into repeatable

Qualifications

• Experience in retail or customer-facing roles.
• Proven ability to lead teams and manage store operations.
• Strong systems thinking and problem-solving skills.
• Willingness to work weekends and travel across stores.

Responsibilities

• Own the results: drive sales, trade-ins and profitability across all stores and booths.
• Build the team: hire, train and lead sales staff.
• Run the floor: manage stock, standards and daily operations.

Skills

Retail experience

Leadership

Systems thinking

Problem solving

Self-motivation

Adaptability

Job description

Carousell Group is the leading multi-category platform for secondhand in Greater Southeast Asia on a mission to make secondhand the first choice. Founded in August 2012 in Singapore, the Group has a leading presence in seven markets under the brands Carousell, Carousell Media Group, Cho Tot, Laku6, LuxLexicon, Mudah.my, OneShift, REFASH and Revo Financial, serving tens of millions of monthly active users. Carousell is backed by leading investors including Telenor Group, Rakuten Ventures, Naver, STIC Investments, 500 Global and Peak XV Partners (formerly known as Sequoia Capital India). Visit here for more information.

Laku6 is the leading AI‑first end-to-end electronics recommerce platform in Indonesia where our technology has helped over 500,000 users sell their gadgets directly for cash or via Trade‑In with leading eCommerce Partners. Laku6 is part of Carousell Group, the leading multi-category platform for secondhand in Greater Southeast Asia on a mission to make secondhand the first choice. Founded in August 2012 in Singapore, the Group has a leading presence in seven markets under the brands Carousell, Carousell Media Group, Cho Tot, Laku6, LuxLexicon, Mudah.my, OneShift, REFASH and Revo Financial, serving tens of millions of monthly active users. Carousell is backed by leading investors including Telenor Group, Rakuten Ventures, Naver, STIC Investments, 500 Global and Peak XV Partners (formerly known as Sequoia Capital India).

Visit www.laku6.com for more information.

Job Description

Retail Manager{{{{:}}}} Build and lead Singapore's leading second‑hand phone retail network
CarousellMobile, part of Carousell Group

Want to build something, not just run it?

At CarousellMobile, we believe second‑hand phones should be people's first choice, not a compromise. We're making that happen through our retail stores and BuyBack booths with a major telco partner across Singapore.

We're looking for a Retail Manager to own our entire physical retail network. You won't inherit a 200‑page manual. You'll write it.

What you'll do

• Own the results drive sales, trade‑ins and profitability across every store and booth island-wide.
• Build the team hire, train and lead sales staff that customers trust.
• Run the floor handle stock, standards and daily operations so every touchpoint runs like clockwork.
• Design the system turn what works into playbooks that can scale to more stores and booths.
• Shape strategy work directly with the GM and analytics team to turn data into action on the ground.

Why this role

• Real ownership you report directly to the GM and own a whole channel of the business.
• Build from 0 to 1 your processes become the blueprint as we grow.
• Accelerated growth operations, people, commercial work and partnerships in one role. It's the fastest way to grow toward general management, whether you're early in your career or ready for the next step.
• Mission with momentum recommerce is growing fast, and you're backed by Carousell Group, one of Southeast Asia's leading marketplaces.
• Visible impact in a lean team, your wins show up in the numbers and get noticed.

Qualifications

You might be a fit if you

• Have retail, F&B, telco or customer‑facing experience. Fresh graduates with strong hands‑on exposure are welcome.
• Have led people before, formally or informally
• Love being on the ground but think in systems and processes
• Dig into problems until you understand why they happen
• Are hungry, self‑driven and want a role where you can prove what you're capable of
• Enjoy variety more than narrow specialisation

Additional Information

• Full‑time, 5‑day work week, based in Singapore with travel across stores and booths.
• Retail means some weekend attention is part of the job.

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