Retail Counter Lead: Operations, Training & Sales

Luxasia; Singapore; On-site; SGD 42,000 - 60,000; Full time

Job summary

Luxasia is seeking a Store Operations role to oversee daily store activities across counters in Singapore. You will manage staff deployment, plan rosters for optimal customer flow, and coordinate with product management on sales mechanics.

You will ensure stock levels, collaborate on training needs, and generate weekly/monthly performance reports to drive sales targets. The position focuses on operational efficiency, cross-stakeholder coordination, and achievement of counter sales goals in a

Qualifications

• Overseeing the daily operation of the stores and assisting with the day-to-day operations if needed.
• Managing staff deployed to the respective counters.
• Planning of roster to ensure the most effective coverage of the counter maximizing the resources available to customer flow.
• Working with product management team on the sales mechanics and to conduct briefing to the respective stores.
• Ensuring sufficient stocks for all stores so that there will be operational and executional efficiency within the stores.
• Working closely with different stakeholders on the training requirements.
• Preparation of various weekly and monthly reports.
• Ensuring the achievement/meeting of sales target at the respective counters.

Responsibilities

• Overseeing the daily operation of the stores and assisting with the day-to-day operations if needed.
• Managing staff deployed to the respective counters.
• Planning of roster to ensure the most effective coverage of the counter maximizing the resources available to customer flow.
• Working with product management team on the sales mechanics and to conduct briefing to the respective stores.
• Ensuring sufficient stocks for all stores so that there will be operational and executional efficiency within the stores.
• Working closely with different stakeholders on the training requirements.
• Preparation of various weekly and monthly reports.
• Ensuring the achievement/meeting of sales target at the respective counters.

Job description

Luxasia is seeking a Store Operations role to oversee daily store activities across counters in Singapore. You will manage staff deployment, plan rosters for optimal customer flow, and coordinate with product management on sales mechanics.

You will ensure stock levels, collaborate on training needs, and generate weekly/monthly performance reports to drive sales targets. The position focuses on operational efficiency, cross-stakeholder coordination, and achievement of counter sales goals in a