Retail Clinic Front Desk Specialist

NATURAL HEALING PTE. LTD.; Singapore; On-site; SGD 28,000 - 39,000; Full time

Job summary

NATURAL HEALING PTE. LTD. is seeking a Front Desk Specialist for our chiropractic clinic.

The role involves welcoming guests, processing registrations and payments, and organizing appointment scheduling. You will answer calls and emails, perform basic admin tasks, and assist with sales at the reception area. Ideal candidates enjoy interacting with people, possess strong communication skills, are comfortable using computers, and can operate in English and Mandarin.

Qualifications

• Excellent communication and interpersonal abilities.
• Willingness to work retail hours.
• Proficiency with basic computer software.
• Ability to communicate in English and Mandarin with clients.

Responsibilities

• Greet guests at the front desk.
• Handle registration and billing transactions.
• Schedule consultations and remind patients of appointments.
• Answer phone calls and reply to emails.
• Perform general administrative and housekeeping duties at the branch.
• Assist with sales and closing of sales.
• Other duties as assigned by management.

Skills

Communication skills

Interpersonal skills

Bilingual English/Mandarin

Computer literacy

Customer service

Retail hours

Job description

Our Chiropractic Clinic is looking for a Front Desk Specialist who is good in communication and friendly! Get to learn more about spinal health and get a crack at the actual experience! (Pun intended)

Job Description:

• Greet guests at the front desk
• Handle registration and billing transactions
• Arrange and organise consultation appointments including scheduling of appointments and calling patients to remind them of appointments
• Receiving of phone calls and replying of emails
• General administrative and housekeeping duties within the branch
• Willing to assist with sales and closing of sales
• Any other duties as assigned by the Management

Job Specification:

• Enjoys meeting and interacting with people from all walks of life
• Strong communication and interpersonal skills
• Willing to work retail hours
• Knowledge of basic computer skills
• The role requires to service the clients with English and Mandarin
• Preferably a year of related experience required
• Full-time

Locations: Island-wide available