Clinic Assistant/Receptionist

ALPHA CHIROPRACTIC HEALTH PTE. LTD.; Singapore; On-site; SGD 20,000 - 31,000; Full time

Job summary

Alpha Chiropractic Health is a Singapore-based primary healthcare provider seeking a part-time or full-time Clinical Assistant to deliver excellent patient service and administrative support, ensuring smooth clinic operations and a positive patient experience at our Tanjong Pagar practice.

The role involves greeting patients, assisting with intake, scheduling appointments, maintaining records, and supporting the clinical team to uphold high hygiene and service standards.

Qualifications

• Experience in healthcare or customer service preferred.
• Strong communication and interpersonal skills.
• Excellent organizational and time management abilities.
• Proficiency with computer systems for administrative tasks.
• Attention to detail and accuracy in record-keeping.

Responsibilities

• Greet and welcome patients to create a friendly reception environment.
• Assist patients with intake and registration for accurate processing.
• Schedule and coordinate patient appointments to optimize clinic workflow.
• Maintain up-to-date patient records for clinical and admin use.
• Prepare treatment rooms and maintain cleanliness and hygiene standards.
• Perform admin tasks to support clinical team operations and patient care.
• Deliver high standards of customer service to enhance patient satisfaction.
• Manage daily clinic operations to ensure smooth services.
• Procure and stock clinic supplies and conduct regular stock takes.

Skills

Healthcare experience

Customer service

Communication

Organizational skills

Computer literacy

Job description

Company Overview

Alpha Chiropractic Health is a primary healthcare provider in Singapore specializing in neuro-musculoskeletal conditions, sprain/strain injuries, and postural problems. Visit www.alpha-chiropractic.com for more information.

Job Summary

Join Alpha Chiropractic Health as a part-time or full-time Clinical Assistant to deliver excellent patient service and administrative support, ensuring smooth clinic operations and a positive patient experience in our Tanjong Pagar healthcare practice.

Responsibilities

• Greet and welcome patients to create a friendly and professional reception environment
• Assist patients with intake and registration to ensure accurate and efficient processing
• Schedule and coordinate patient appointments to optimize clinic workflow
• Maintain accurate and up-to-date patient records for clinical and administrative use
• Prepare treatment rooms and maintain cleanliness to uphold clinic hygiene standards
• Perform administrative tasks to support clinical team operations and patient care
• Deliver high standards of customer service to enhance patient satisfaction
• Manage daily clinic operations to ensure smooth functioning of services
• Procure and purchase clinic supplies and conduct regular stock takes to maintain inventory

Preferred competencies and qualifications

• Previous experience in healthcare or customer service environments to support patient interactions
• Strong communication and interpersonal skills to engage effectively with diverse patients
• Excellent organizational and time management skills to handle multiple tasks efficiently
• Proficiency in computer systems and software for administrative duties
• Attention to detail and commitment to accuracy in record-keeping and task execution
• Ability to collaborate effectively within a team setting
• Genuine interest in healthcare and passion for delivering quality patient care