Retail Banking Operations & AML Compliance Associate

PERSOL SINGAPORE PTE. LTD.; Singapore; Sur place; SGD 48 000 - 72 000; Plein temps

Résumé du poste

PERSOL SINGAPORE PTE. LTD. is seeking a diligent operations and compliance associate to support daily branch activities and ensure smooth operations in our Singapore network. You will coordinate training, handle customer issues, and assist with risk and continuity tasks.

Key duties include AML/KYC advisory, tracking KYC progress, preparing reporting updates for internal stakeholders, supporting regulatory submissions, and disseminating regulatory changes to branches with timely follow-ups.

Qualifications

• Bachelor's degree in Banking & Finance or related field.
• 1–2 years of banking industry experience.
• Strong sense of responsibility with high attention to detail.
• Ability to manage multiple tasks and meet tight deadlines.
• Strong stakeholder management and collaboration with branches and internal teams.
• Proficient in documentation, reporting, and structured follow-ups.

Responsabilités

• Provide day-to-day operational and administrative support to branches.
• Conduct operational training and capability-building for branch teams.
• Manage customer complaints end-to-end with timely outcomes.
• Investigate complaints, identify root causes, and document findings.
• Prepare analysis and submit reporting updates to stakeholders.
• Provide AML-related advisory support and guidance on AML/KYC requirements and standards.
• Track KYC progress and follow up on outstanding items with relevant teams.
• Support AML sample checks, including follow-ups and documentation.
• Assist with enhanced due diligence (EDD) and STR tasks as required.
• Support general compliance work and regulatory submissions.
• Disseminate regulatory updates and track action implementation.
• Monitor compliance tasks and follow up with stakeholders.
• Support operational risk and business continuity activities, including risk/control self-assessments and KRI tracking.
• Assist in logging and tracking operational risk events and third-party risk management.
• Participate in periodic system user access reviews.
• Take on additional duties assigned by the supervisor or management as needed.

Connaissances

Stakeholder management

Attention to detail

Time management

Documentation and reporting

Multitasking

Responsibility

Formation

Bachelor's degree in Banking & Finance or related

Description du poste

PERSOL SINGAPORE PTE. LTD. is seeking a diligent operations and compliance associate to support daily branch activities and ensure smooth operations in our Singapore network. You will coordinate training, handle customer issues, and assist with risk and continuity tasks.

Key duties include AML/KYC advisory, tracking KYC progress, preparing reporting updates for internal stakeholders, supporting regulatory submissions, and disseminating regulatory changes to branches with timely follow-ups.