Retail Assistant Manager: Lead Store Ops & Team

mr.k 369 pte. ltd.; Singapore; In loco; SGD 36.000 - 60.000; Tempo pieno

Descrizione del lavoro

mr.k 369 pte. ltd. is seeking a Retail Assistant Manager in Singapore to support the Store Manager with daily operations, staff supervision, and customer service on the sales floor.

You will oversee opening/closing, manage shifts, supervise associates, handle escalated inquiries, track sales KPIs, and ensure stock and merchandising standards are upheld. The role requires flexibility for retail hours, including weekends and holidays, with a focus on delivering a positive shopping experience and

Competenze

• Minimum relevant retail experience and leadership skills.
• Ability to supervise staff and manage shifts.
• Strong customer service and conflict-resolution abilities.

Mansioni

• Oversee daily opening/closing procedures and store operations.
• Supervise retail associates and adjust shifts for efficiency.
• Handle escalated customer inquiries and service recovery.
• Track monthly sales targets and KPIs to drive performance.
• Maintain visual merchandising and stock replenishment.

Conoscenze

Leadership & team-motivation

Verbal & written communication

POS systems

Inventory tools

Strumenti

Retail software

POS systems

Inventory tools

Descrizione del lavoro

mr.k 369 pte. ltd. is seeking a Retail Assistant Manager in Singapore to support the Store Manager with daily operations, staff supervision, and customer service on the sales floor.

You will oversee opening/closing, manage shifts, supervise associates, handle escalated inquiries, track sales KPIs, and ensure stock and merchandising standards are upheld. The role requires flexibility for retail hours, including weekends and holidays, with a focus on delivering a positive shopping experience and