Restaurant Team Leader

PARKROYAL COLLECTION Pickering, Singapore; Singapore; On-site; SGD 36,000 - 60,000; Full time

Job summary

A leading hospitality establishment in Singapore is looking for a Restaurant Team Leader to oversee daily operations and enhance guest experiences. You will be responsible for preparing beverages, training staff, and maintaining high service standards in a fast-paced environment. The role requires a team leader or supervisor background in a 5-star hotel, with strong customer service skills and the ability to adapt to changing situations. Full-time position with rotating shifts, including weekends.

Qualifications

• Current team leader or supervisor in a 5-star hotel’s All Day Dining restaurant with 1 year of experience.
• Able to perform rotating shifts, including weekends and public holidays.
• Fluent in written and spoken English.
• Technology savvy and computer literate.

Responsibilities

• Prepare basic beverages in accordance with standards.
• Oversee daily operations of the outlet and guest dining experience.
• Train and motivate staff to ensure high standards of service.
• Train and motivate staff to maintain high service and presentation.
• Collaborate with other departments with strong communication.
• Handle cashiering processes.
• Assist in policy, procedures and budget development.
• Perform other ad-hoc duties as assigned by the Restaurant Manager.

Skills

Team leadership

Customer service

Cashiering

Communication

Adaptability

Tools

POS system

Job description

Join to apply for the Restaurant Team Leader role at PARKROYAL COLLECTION Pickering, Singapore

Managed by the Pan Pacific Hotels Group, PARKROYAL COLLECTION Pickering is an iconic hotel landmark with a stunning hotel‑in‑a‑garden concept that incorporates energy‑saving features throughout the building.

Our sustainable project design and green efforts have earned it numerous accolades, including the ‘World’s Leading Green City Hotel, 2024’ title at the prestigious World Travel Awards. The 367‑room hotel offers uncomplicated, modern and efficient service and a team of hotel associates who find joy in real connections.

The Role

• Able to prepare basic beverage in accordance to standards.
• Responsible for the daily operations of the outlet and oversee all issues pertaining to guest’s dining experience.
• Able to anticipate guest’s needs and respond to their requests smoothly and efficiently.
• In‑charge of training and motivating staff to ensure the highest standard of service and presentation.
• Demonstrates a good working relationship with other departments with a high level of communication and cooperation.
• Well versed in cashiering process.
• Assist in the development of policies, procedures and budget.
• Performs other ad‑hoc duties assigned by the Restaurant Manager.

Talent Profile

• Current team leader or supervisor in a 5‑star hotel’s All Day Dining restaurant with 1 year of experience will be preferred.
• High level of flexibility and adaptability.
• Fluent in written and spoken English.
• Technology savvy and Computer literate.
• Able to perform rotating shift, including weekends and public holidays.

Seniority level

• Not Applicable

Employment type

• Full‑time

Job function

• Management and Manufacturing

Industries

• Hospitality

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