Restaurant Supervisor: Lead Service, Ops & Growth

DREAM TALENTS PTE. LTD.; Singapore; On-site; SGD 40,000 - 70,000; Full time

Benefits offered by this job

Staff meals provided

Performance incentives

Career advancement opportunities

Job summary

DREAM TALENTS PTE. LTD. is seeking a Restaurant Supervisor for a Western Cuisine concept. You will oversee daily operations, lead a hospitality team, ensure service quality and profitability, and maintain high standards of hygiene and customer satisfaction.

The role requires leadership skills, 3+ years of management experience, and the ability to work in a fast-paced environment, with shifts including weekends and public holidays.

Qualifications

• Diploma or Degree in Hospitality, Business, or a related field preferred.
• Minimum 3 years of experience in restaurant management or a similar role.
• Strong leadership and team management skills demonstrated through team performance and engagement.
• Good knowledge of restaurant operations and customer service best practices.
• Ability to work effectively under pressure in a fast-paced environment.
• Good communication and problem-solving skills applied in daily operations.
• Willingness to work shifts, weekends, and public holidays.

Responsibilities

• Oversee daily restaurant operations to deliver smooth, efficient service and operational excellence.
• Lead, supervise, and motivate the restaurant team to achieve targets and maintain high morale.
• Manage staffing levels, create schedules, and evaluate employee performance to optimise productivity.
• Monitor sales data, control operational costs, and implement strategies to improve profitability.
• Deliver excellent customer service by promptly addressing and resolving customer concerns.
• Maintain consistent food quality, cleanliness, and service standards aligned with policies.
• Oversee inventory management and purchasing processes to ensure stock and cost control.
• Maintain strong supplier relationships to support procurement and quality standards.
• Ensure compliance with Singapore Food Agency (SFA), NEA, and safety regulations.
• Coordinate between kitchen and service teams to optimise workflow.
• Implement promotional activities and operational improvements to drive business growth.

Skills

Leadership

Team management

Customer service

Communication

Problem-solving

Education

Diploma or Degree in Hospitality/Business

Job description

DREAM TALENTS PTE. LTD. is seeking a Restaurant Supervisor for a Western Cuisine concept. You will oversee daily operations, lead a hospitality team, ensure service quality and profitability, and maintain high standards of hygiene and customer satisfaction.

The role requires leadership skills, 3+ years of management experience, and the ability to work in a fast-paced environment, with shifts including weekends and public holidays.