Restaurant Supervisor

DJ HOSPITALITY PTE. LTD.; Singapore; On-site; SGD 26,000 - 36,000; Full time

Benefits offered by this job

5 day work week

Job summary

Cenzo, part of CA Concepts, is seeking hospitality staff to join a team of international professionals at one of its four locations. You will handle reservations, greet guests, and coordinate seating while maintaining exceptional service and guest satisfaction.

Candidates should be able to work effectively under pressure, be highly responsible and reliable, and communicate fluently in English. A strong team spirit is essential for success in a fast-paced environment.

Qualifications

• Ability to communicate in English.
• Able to work in a team environment.
• Highly responsible and reliable.
• Able to work well under pressure in a fast-paced environment.

Responsibilities

• Take and schedule reservations.
• Greet and coordinate the seating of guests.
• Recognise regular guests and highlight preferences to the Restaurant Manager.
• Ensure guests’ requests are not delayed during operations.
• Record and report all guests’ complaints to the Restaurant Manager immediately.
• Ensure team briefings are carried out before each service period.
• Ensure no standing bills stay on the system, and account for all voided items.
• Promote the Restaurant by establishing a loyal and regular customer base and personalising service.
• Ensure wait staff can describe dishes and specials clearly and are well groomed and efficient.
• Maintain high standards of cleanliness and proper setup of the Restaurant and connected areas.
• Participate in monthly physical stock take of the Restaurant.
• Assist the Restaurant Manager in implementing training programs.
• Perform miscellaneous job-related duties as assigned.

Skills

communication

teamwork

reliable

under pressure

Job description

Cenzo is one of many exciting restaurants under CA Concepts: Cenzo, Kulto, Chicco, and Barrio by Kulto. Interested applicants will be placed at one of the four locations. We are looking for passionate, loyal people who have F&B experience and are also able to work under pressure within a team of international professionals. Join our team and we’ll be able to strive towards success together!

Job Description

• Take and schedule reservations.
• Greet and coordinate the seating of guests.
• Recognise the regular guests and highlight to the Restaurant Manager about the particular guest’s preferences.
• Ensure guests’ requests are not delayed during the operations of in the Restaurant.
• Record and report all guests’ complaints to the Restaurant Manger immediately.
• Ensure team briefings are carried out before each service period.
• Ensure that no standing bills stays on the system, and account for all voided.
• Promote the Restaurant by establishing a loyal and regular customer base, maintaining a regular customer database and personalising customer service.
• Ensure that the Waiters and Waitresses in their sections are able to describe the dishes for the evening and any extra dishes (specials) properly and are well groomed, properly attired and efficient.
• Maintain the highest standard of cleanliness, the maintenance of furnishings and equipment and the proper set up of in the Restaurant and connected areas or pantries.
• Participate in monthly physical stock take of the Restaurant, including but not limited to glassware, plate and crockery.
• Assisting the Restaurant Manager in Implementing and developing of training programs.
• Perform miscellaneous job-related duties as assigned.

Job Requirement

• Ability to communicate in English
• Able to work in a team environment
• Highly responsible and reliable
• Able to work well under pressure in a fast-paced environment

Benefit:

• 5 day work week