Restaurant Supervisor

KINGDOM GOURMET PTE. LTD.; Singapore; On-site; SGD 35,000 - 50,000; Full time

Job summary

KINGDOM GOURMET PTE. LTD. in Singapore is looking for a supervisor to ensure top-notch customer service and restaurant operations. Responsibilities include resolving customer issues, maintaining cleanliness, managing administrative tasks, and coordinating with the kitchen crew.

Candidates should have a diploma or degree, and at least 3 years of supervisory experience in a hotel or restaurant setting, along with proficiency in spoken and written English.

Qualifications

• 3 years of experience as a supervisor or above in hotel/restaurant.
• Spoken/written proficiency in English.

Responsibilities

• Resolving customer issues and ensuring the highest level of customer service.
• Working closely with marketing to disseminate information.
• Gathering customer feedback and reporting to management.
• Ensuring food quality with kitchen crew.
• Handling administrative duties like ordering stock and cashiering.
• Daily cleaning and maintenance of the restaurant area.

Skills

Customer service

Communication

Problem-solving

Education

Diploma/Degree in any field

Job description

Roles & Responsibilities

• Resolving customer issues
• Ensure and upkeep highest level of customer service
• Work closely with marketing department to disseminate information to staff
• Gather feedback from customers and report to higher management
• Work with kitchen crew to ensure food quality
• Handle other administrative duties such as ordering stock, cashiering

Housekeeping

• Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene
• Maintenance of equipment for long term use

Requirements

Qualifications

• Diploma/Degree in any field

Experience

• 3 Years experience as supervisor and above in hotel/restaurant

Language

• Spoken/Written English