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Kingdom Delicacies Pte Ltd in Singapore seeks a capable supervisor for hotel/restaurant operations. You will resolve customer issues, ensure top-tier service, and collaborate with marketing, kitchen staff, and other departments to maintain quality and smooth service.
You will also manage stock orders, cashiering, duty rostering, and housekeeping tasks while ensuring clear English communication with staff and guests.
Resolving customer issues
Ensure and upkeep highest level of customer service
Work Closely with marketing department to disseminate information to staff
Gather feedback from customers and report to higher management
Work with kitchen crew to ensure food quality
Handle other administrative duties such as ordering stock, cashiering and duty rostering
Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene
Maintenance of equipment for long term use
Diploma/Degree in any field
3 Years experience as supervsior and above in hotel/restaurant
Spoken/Written English