kingdom junior pte. ltd. in Singapore is looking for a Supervisor with at least 3 years of experience in a hotel or restaurant environment. The role involves resolving customer issues, ensuring top-notch service, and working closely with the marketing department. A diploma or degree in any field is required, alongside strong spoken and written English skills. Responsibilities also include housekeeping duties and maintaining food quality. This position offers an opportunity to excel in a dynamic restaurant setting.
Qualifications
3 years experience as supervisor or above in hotel/restaurant.
Ability to maintain high cleanliness and hygiene standards.
Strong spoken and written English skills.
Responsibilities
Resolving customer issues.
Ensure and uphold the highest level of customer service.
Work closely with marketing to disseminate information to staff.
Skills
Customer service
Communication
Teamwork
Education
Diploma/Degree in any field
Job description
Roles & Responsibilities
Duties
Resolving customer issues
Ensure and upkeep highest level of customer service
Work Closely with marketing department to disseminate information to staff
Gather feedback from customers and report to higher management
Work with kitchen crew to ensure food quality
Handle other administrative duties such as ordering stock, cashiering and duty rostering
Housekeeping
Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene
Maintenance of equipment for long term use
Requirements
Qualifications
Diploma/Degree in any field
Experience
3 Years experience as supervsior and above in hotel/restaurant