Restaurant Server

ASMARA COLLECTIVES PTE. LTD.; Singapore; On-site; SGD 22,000 - 33,000; Full time

Job summary

Onyu Restaurant is seeking friendly, service-oriented individuals to join our team in Singapore. You will handle reservations, attend to customer enquiries, take orders, serve food and beverages, and support daily restaurant operations to ensure a pleasant dining experience.

Your role involves greeting guests, managing seating, coordinating with the kitchen, and maintaining high standards of service and cleanliness throughout open and busy periods.

Qualifications

• Experience in F&B or customer service is advantageous.
• Positive attitude and willingness to learn.
• Friendly, approachable, and customer-oriented with a service mindset.

Responsibilities

• Greet and welcome customers warmly, providing friendly, attentive service.
• Handle customer reservations, including phone enquiries, booking confirmations, and seating arrangements.
• Manage walk-in customers, waiting lists, and table allocations to ensure smooth dining operations.
• Attend to customer enquiries, requests, and feedback professionally.
• Take customer orders accurately and provide recommendations on food and beverages.
• Serve food and beverages promptly while maintaining high service standards.
• Handle cashiering duties, including bill settlement and payment processing.
• Set up tables, clear used dishes, and maintain cleanliness of the dining area.
• Coordinate with kitchen and service team to ensure timely order delivery.
• Assist with simple food and beverage preparation when required.
• Monitor and replenish condiments, utensils, beverages, and service supplies.
• Follow proper food safety and hygiene standards.
• Assist with stock checking and inventory management.
• Perform daily opening and closing duties, including restaurant setup and cleaning.
• Support daily restaurant operations and assist team during busy service periods.

Skills

Customer service

Communication

Multitasking

Teamwork

Shift work

Fast-paced environment

Reservations handling

Problem solving

Job description

We are looking for friendly and service-oriented individuals to join Onyu Restaurant. You will be responsible for handling reservations, attending to customer enquiries, taking orders, serving food and beverages, and supporting daily restaurant operations to ensure a pleasant dining experience.

Responsibilities:

• Greet and welcome customers warmly, providing friendly, attentive, and efficient service.


• Handle customer reservations, including phone enquiries, booking confirmations, and seating arrangements.


• Manage walk-in customers, waiting lists, and table allocations to ensure smooth dining operations.


• Attend to customer enquiries, requests, and feedback professionally to ensure a positive dining experience.


• Take customer orders accurately and provide recommendations on food, beverages, and menu specials.


• Serve food and beverages promptly while maintaining high service standards.


• Handle cashiering duties, including bill settlement and payment processing.


• Set up tables, clear used dishes, and maintain cleanliness and organisation of the dining area.


• Coordinate closely with the kitchen and service team to ensure timely and accurate order delivery.


• Assist with simple food and beverage preparation when required.


• Monitor and replenish condiments, utensils, beverages, and other service supplies.


• Follow proper food safety, hygiene, and cleanliness standards.


• Assist with stock checking and inventory management.


• Perform daily opening and closing duties, including restaurant setup and cleaning.


• Support daily restaurant operations and assist team members during busy service periods.


• Carry out other duties as assigned by management.

Job Requirements:

• Positive attitude, responsible, and willing to learn.


• Friendly, approachable, and customer-oriented with a strong service mindset.


• Good communication and interpersonal skills.


• Able to handle customer enquiries, reservations, and feedback professionally.


• Able to multitask and work efficiently in a fast-paced restaurant environment.


• Good teamwork skills and willingness to support daily operations.


• Able to work shifts, weekends, and public holidays.


• Prior F&B or customer service experience is an advantage