Restaurant Operations Trainee & Supervisor

HARD ROCK CAFE PTE LTD; Singapore; On-site; SGD 36,000 - 50,000; Full time

Job summary

Hard Rock Cafe Singapore is seeking a capable supervisor/manager to oversee daily restaurant operations, ensuring smooth opening/closing and positive guest experiences.

You will orientate and train staff, monitor POS/KDS systems, coordinate kitchen and service, and maintain the outlet’s brand image. The role involves rotating duties between restaurant areas, developing subordinates, and acting as a liaison between operations staff and management.

Responsibilities

• Duties includes Supervisor and Manager duties and may rotate task within Restaurant.
• Assist to create good working environment and develop subordinates by identifying areas that needs training and action to support it.
• Maintain high level of customer service.
• Orientate and train employees so as to ensure that each individualhas a complete understanding of the company’s policies by using the operations training manual.
• Ensure that daily opening and closing duties in the outlet are properly executed.
• Manage, direct and co‐ordinate all operation-related activities or events in a proficient and pleasant method.
• Ensure that overall store image is maintained and the brand is wellrepresented at all times.
• Monitor opening and closing duties of the outlet.
• Communicate daily and act as liaison between operations staff and management.
• Ensure that POS/KDS system is operational and accurate at all times.
• Provide co‐ordination and services for both kitchen and service.

Job description

Hard Rock Cafe Singapore is seeking a capable supervisor/manager to oversee daily restaurant operations, ensuring smooth opening/closing and positive guest experiences.

You will orientate and train staff, monitor POS/KDS systems, coordinate kitchen and service, and maintain the outlet’s brand image. The role involves rotating duties between restaurant areas, developing subordinates, and acting as a liaison between operations staff and management.