Restaurant Operations Leader: Service, Profit & Growth

XIANG SIGNATURE PTE. LTD.; Singapore; Presencial; SGD 50 000 - 80 000; Tempo integral

Resumo da oferta

XIANG SIGNATURE PTE. LTD. seeks an experienced restaurant operations leader to coordinate daily Front of the House and Back of the House activities in a fast-paced setting.

You will deliver superior service, handle customer feedback, and drive efficiency across shifts while maintaining high standards of hygiene and SOP compliance. The role requires 3+ years in F&B with strong leadership, cost-control skills, and the ability to train and motivate a diverse team to achieve revenue and

Qualificações

• Minimum 3 years of working experience in F&B. Supervisory responsibilities evident.
• Strong leadership, planning and organizing abilities.
• Ability to control costs and manage resources efficiently.
• Proven track record in training, motivating and guiding teams.

Responsabilidades

• Coordinate daily Front of the House and Back of the House restaurant operations.
• Deliver superior service and maximize customer satisfaction.
• Respond efficiently and accurately to customer complaints.
• Lead and train team members to achieve guest satisfaction, operation efficiency and productivity.
• Regularly review product quality and research new vendors.
• Organize and supervise shifts.
• Manage restaurant P&L to optimize profit, monitor and control costs.
• Manage and oversee all storage supplies for the restaurant to ensure smooth operation.
• Appraise staff performance and provide feedback to improve productivity.
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations.

Conhecimentos

Supervisory skills

Leadership

Cost control

Staff training

Customer service

Communication

Descrição da oferta de emprego

XIANG SIGNATURE PTE. LTD. seeks an experienced restaurant operations leader to coordinate daily Front of the House and Back of the House activities in a fast-paced setting.

You will deliver superior service, handle customer feedback, and drive efficiency across shifts while maintaining high standards of hygiene and SOP compliance. The role requires 3+ years in F&B with strong leadership, cost-control skills, and the ability to train and motivate a diverse team to achieve revenue and