Restaurant Operations Leader & Brand Builder

Singapore Ao Wei; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Singapore Ao Wei is seeking an experienced operations leader to oversee daily restaurant activities, ensure efficient workflows, and uphold health and safety standards. The role includes staff leadership, budgeting, and cost controls to maximize profitability.

The ideal candidate will drive excellent guest experiences, collaborate with marketing on promotions, and use data-driven insights to optimize performance across all KPIs. This is a full-time, on-site position in Singapore.

Qualifications

• Leadership and communication skills to lead, motivate, and communicate with a diverse team.
• Organizational skills to manage daily operations, staff, and resources.
• Problem-solving abilities to identify and resolve issues quickly and effectively.
• Passion for providing exceptional customer service and building relationships.
• Understanding of finances, budgeting, and cost control in a restaurant context.
• Familiarity with food safety standards, health regulations, and industry trends.

Responsibilities

• Operations Management: Supervising daily restaurant operations and ensuring efficient workflow.
• Staff Management: Hiring, training, and scheduling restaurant staff; evaluating performance.
• Customer Service: Ensuring a positive and welcoming guest experience and handling inquiries.
• Financial Management: Developing and managing the budget, monitoring sales and costs, minimizing waste.
• Marketing and Promotion: Collaborating with marketing to develop promotional strategies and events.
• Reporting and Analysis: Using management software for KPIs and data-driven decision making.

Skills

Leadership & Communication

Organizational & Management

Problem-Solving

Customer Service

Financial Acumen

Industry Knowledge

Job description

Singapore Ao Wei is seeking an experienced operations leader to oversee daily restaurant activities, ensure efficient workflows, and uphold health and safety standards. The role includes staff leadership, budgeting, and cost controls to maximize profitability.

The ideal candidate will drive excellent guest experiences, collaborate with marketing on promotions, and use data-driven insights to optimize performance across all KPIs. This is a full-time, on-site position in Singapore.