Restaurant Operations Leader

PRIMARIUS CORPORATE SERVICES PTE. LTD.; Singapore; Presencial; SGD 80.000 - 120.000; Jornada completa

Descripción de la vacante

PRIMARIUS CORPORATE SERVICES PTE. LTD. is seeking an experienced food service operations leader to oversee daily restaurant operations, develop SOPs, and ensure top quality and safety standards. You will manage staff, inventory, and supplier relationships while driving efficiency and guest satisfaction.

The role requires strong leadership, HACCP/ISO knowledge, and proficiency with POS and scheduling tools to optimize service and control costs in a fast-paced environment.

Formación

• Bachelor's degree in Hospitality Management, Business Administration, or a related field.
• Proven experience in food service management, restaurant operations, or institutional dining.
• Strong leadership, organizational, and problem-solving skills.
• Knowledge of food safety regulations (HACCP, ISO).
• Excellent communication and interpersonal abilities.
• Ability to work in a fast-paced, high-pressure environment.
• Proficiency in restaurant management software, POS systems, and scheduling tools.

Responsabilidades

• Oversee daily food service operations, ensuring smooth workflow and timely service.
• Develop and enforce standard operating procedures (SOPs) for kitchen and service areas.
• Ensure food quality, presentation, and portion control meet company and regulatory standards.
• Monitor and maintain food safety, sanitation, and hygiene compliance (HACCP, FDA, local health codes).
• Manage food preparation and service to optimize speed and efficiency.
• Hire, train, and supervise kitchen and front-of-house staff.
• Schedule and assign shifts to ensure adequate coverage during peak hours.
• Conduct performance evaluations and provide ongoing coaching and feedback.
• Foster a positive work environment that promotes teamwork and efficiency.
• Ensure excellent customer service and handle customer complaints promptly.
• Monitor customer feedback and implement service improvements.
• Work with chefs and service teams to enhance menu offerings and service experiences.
• Oversee food purchasing, inventory management, and stock control to minimize waste and costs.
• Develop budgets and monitor financial performance, including cost control and revenue growth.
• Negotiate supplier contracts and maintain good relationships with vendors.
• Implement portion control and waste reduction strategies.
• Ensure adherence to all food safety, hygiene, and workplace safety regulations.
• Conduct regular health and safety audits and staff training.
• Stay up-to-date with industry regulations and implement necessary changes.
• Utilize POS systems, digital ordering, and inventory management tools.
• Analyze operational data to improve efficiency and service speed.
• Implement innovative food service trends and customer engagement strategies.

Conocimientos

Leadership

Operations management

Food safety knowledge

POS systems

Scheduling

Vendor relations

Problem solving

Educación

Bachelor's degree in Hospitality Management / Business Administration

Herramientas

Restaurant management software

POS systems

Scheduling tools

Descripción del empleo

PRIMARIUS CORPORATE SERVICES PTE. LTD. is seeking an experienced food service operations leader to oversee daily restaurant operations, develop SOPs, and ensure top quality and safety standards. You will manage staff, inventory, and supplier relationships while driving efficiency and guest satisfaction.

The role requires strong leadership, HACCP/ISO knowledge, and proficiency with POS and scheduling tools to optimize service and control costs in a fast-paced environment.