Restaurant Operations Lead - F&B & Guest Experience

Goodwood Park Hotel Private Limited; Singapore; On-site; SGD 33,000 - 47,000; Full time

Job summary

Goodwood Park Hotel is seeking a dynamic candidate to join its Food & Beverage Department. Reporting to the Restaurant Manager, you will assist in day-to-day restaurant operations, oversee financials, and help manage staff performance to ensure service excellence.

Ideal candidates hold a Diploma or equivalent and have 1–2 years of F&B experience, preferably in a Chinese restaurant, with the ability to work split shifts, weekends, and public holidays.

Qualifications

• Diploma level qualification or equivalent.
• 1–2 years of F&B experience in a similar role.
• Able to work split shifts, weekends & public holidays.
• Possess good leadership and communication skills.

Responsibilities

• Assist the Restaurant Manager in overseeing all financial and operational aspects of the restaurant in accordance with hotel standards.
• Compile the logbook for the Director of Food and Beverage on daily financial results and other relevant information.
• Prepare monthly reports - analysis and explanation of monthly results and collection of guest comments and feedback.
• Review staff work to ensure procedures and policies are followed.
• Inspect the service area daily for hygiene.
• Communicate effectively with kitchen and other departments.
• Coach and evaluate staff performance; mentor new employees and part-timers.

Skills

Leadership

Communication skills

F&B experience

Short-notice availability

Education

Diploma level qualification

Job description

Goodwood Park Hotel is seeking a dynamic candidate to join its Food & Beverage Department. Reporting to the Restaurant Manager, you will assist in day-to-day restaurant operations, oversee financials, and help manage staff performance to ensure service excellence.

Ideal candidates hold a Diploma or equivalent and have 1–2 years of F&B experience, preferably in a Chinese restaurant, with the ability to work split shifts, weekends, and public holidays.