Restaurant Operations Executive

GLOBALTRUST EMPLOYMENT SERVICES; Singapore; On-site; SGD 45,000 - 67,000; Full time

Job summary

GLOBALTRUST EMPLOYMENT SERVICES is seeking a Restaurant Manager to oversee daily operations, lead a team, and ensure top-quality guest service in a fast-paced dining environment.

You will handle reservations, staff training, inventory, and cost control while upholding food safety and regulatory standards. A strong leader with hospitality know-how is essential for success.

Qualifications

• Strong leadership and team management abilities.
• Good knowledge of restaurant operations and hospitality standards.
• Excellent communication and interpersonal skills.
• Financial acumen with budgeting and cost control experience.
• Ability to multitask in a fast-paced environment.
• Familiarity with POS systems and restaurant software.
• High initiative and energetic personality.
• Positive working attitude and team player.

Responsibilities

• Oversee daily restaurant operations and ensure smooth service.
• Open and close the restaurant.
• Take and schedule reservations and greet guests.
• Supervise and train staff to deliver high-quality service.
• Monitor food quality, guest satisfaction, and hygiene compliance.
• Manage inventory, ordering, and cost control.
• Develop strategies to improve sales and guest loyalty.
• Ensure compliance with food safety and labour regulations.
• Prepare reports on operations and financial performance.
• Handle customer complaints and implement service improvements.

Job description

Job duties & Responsibilities:

• Oversee daily restaurant operations and ensure smooth service
• Opening & closing of the restaurant
• Taking and schedule reservations.
• Greet and coordinate the seating of guests.
• Recognize the regular guests and highlight to the Restaurant Manager about the guest's preferences.
• Staying attentive to the needs of guests in the dining area
• Serving of food & beverages to the guests
• Ensuring the food & beverage order is made correctly and looks presentable for guests.
• Promote the Restaurant by establishing a loyal and regular customer base, maintaining a regular customer database and personalizing customer service.
• Supervise and train staff to deliver high-quality service
• Monitor food quality, customer satisfaction, and hygiene compliance
• Manage inventory, supply ordering, and cost control
• Develop and implement business strategies to improve sales
• Ensure compliance with food safety and labour regulations
• Resolve customer complaints and implement service improvements
• Prepare reports on financial performance, staffing, and operations
• Other job duties that may be delegated from time to time etc.

Job Requirements:

• Strong leadership and team management skills
• In-depth knowledge of restaurant operations and hospitality standards
• Excellent communication and interpersonal abilities
• Financial acumen with experience in budgeting and cost control
• Ability to multitask in a fast-paced environment
• Familiarity with POS systems and restaurant software
• High initiative and energetic personality
• Possess good working attitude with a passion for service and strong team player
• Ability to work in a fast-paced environment