Restaurant Manager (Upscale Modern European)

INGLESIDE PTE. LTD.; Singapore; On-site; SGD 50,000 - 67,000; Full time

Benefits offered by this job

Paid annual leave

Medical and dental benefits

5 day work week

Training and growth opportunities

Job summary

Ingleside, a modern European dining destination in Singapore, seeks a hands-on Restaurant Manager to lead day-to-day operations from reservation to service flow and guest follow-up. You will work closely with kitchen and bar to maintain craft standards and protect the brand reputation for quality.

As a leader, you will train the team, manage service outcomes, and ensure every shift reflects our identity of premium dining, wine-led experiences, and attentive hospitality.

Qualifications

• 2–4 years of restaurant management or senior supervisory experience.
• Strong wine knowledge and ability to recommend pairings.
• WSET qualifications a plus.

Responsibilities

• Lead day-to-day restaurant operations to ensure a consistently exceptional guest experience.
• Train the team and manage service outcomes to reflect the brand’s craft and standards.
• Maintain alignment between front-of-house, kitchen and bar for smooth service flow.
• Manage reservations and guest management with attention to VIPs and special occasions.
• Uphold hygiene and safety standards and ensure daily reports are accurate.

Skills

Wine knowledge

Leadership

Communication

Service excellence

Job description

Company: Ingleside

Location: Tanjong Pagar

Job Type: Full-time

Salary: $4,500 - $6,000 SGD / month (commensurate with experience)

About Us

Ingleside is an upscale modern European dining destination in Singapore, built around craft and authenticity. Our menu is defined by woodfire cooking , in-house dry-ageing , and fermentation-driven flavours -with a service culture that matches the quality of the food.

We're looking for a Restaurant Manager who is hands-on, service-driven, and confident with wine knowledge/service and guest hosting . If you love premium hospitality, can lead a floor with calm authority, and enjoy talking wine and food with guests, we'd love to hear from you.

Role Overview

As the Restaurant Manager, you will lead day-to-day restaurant operations to ensure a consistently exceptional experience-from reservation to service flow to guest follow-up. You will work closely with the kitchen and bar to maintain standards, improve performance, and protect our brand reputation for craft and quality.

This is a leadership role with real ownership: you'll train the team, manage service outcomes, and ensure every service reflects our modern European identity.

Key Responsibilities

• Floor Management & Service Excellence
  • Oversee front-of-house operations daily (opening, service, and closing routines)
  • Ensure smooth service flow: pacing, timing, sequencing, and table management
  • Lead pre-service briefings (targets, daily notes, staffing plan, special menus)
  • Maintain a high standard of guest experience (warm welcome, attentive service, timely communication)
  • Handle guest concerns professionally using service recovery best practices
  • Uphold cleanliness, grooming, and hospitality standards at all times
• Team Leadership & Training
  • Coach and supervise FOH team (servers, hosts, floor staff)
  • Conduct training for product knowledge: menu, sauces, fermentation/dry-ageing concepts, wine & pairing principles
  • Set and maintain performance standards (service etiquette, upselling without pressure, teamwork)
  • Plan staffing needs and support scheduling coordination
  • Encourage a positive culture and consistent execution on shift
• Wine Knowledge & Premium Service
  • Provide wine recommendations tailored to guests' preferences and menu choices
  • Drive wine pairing sales by communicating confidently and accurately
  • Support wine service standards: proper glassware, service temperature awareness, and table etiquette
  • Coordinate with bar team on wine availability and service readiness
  • Assist with wine list updates/knowledge refresh as needed
• Reservations, Guest Management & Upselling
  • Manage reservations workflow and ensure booking accuracy
  • Ensure VIPs or special occasions are handled with discretion and care
  • Monitor guest feedback trends and help improve customer satisfaction
  • Support premium upselling (wine, course recommendations, tasting/feature items) in line with brand tone
• Operational & Business Support
  • Monitor daily operations for issues: staffing gaps, service timing, inventory readiness
  • Support inventory control and inform procurement needs where required
  • Assist with compliance requirements (e.g., hygiene & safety standards, SOP adherence)
  • Maintain accurate daily reports as required by management (performance, incidents, notes)

Requirements

• Experience
  • Minimum 2-4 years experience in restaurant management / assistant manager / senior supervisor role (preferably fine dining or upscale casual)
  • Demonstrated ability to lead a team during peak periods
• Wine & Service
  • Strong wine knowledge is required
  • Ability to recommend wines and guide pairings confidently
  • Experience with premium dining service standards and guest hosting
  • WSET qualifications a plus
• Skills & Attributes
  • Calm under pressure and able to execute with precision during service peaks
  • Strong communication skills and leadership presence
  • Customer-focused mindset with a service-first attitude
  • Comfortable with shift work (evenings, weekends, public holidays when applicable)
  • Interest in or familiarity with fermentation, dry-ageing, and/or woodfire cuisine is a plus
• Preferred (Nice to Have)
  • Experience working with European menus
  • Knowledge of wines or curated wine lists
  • Prior experience in restaurants with woodfire/dry-ageing/fermentation concepts
  • Experience training staff on wine & menu storytelling

What You'll Get

• Salary: $4,500 - $6,000 SGD / month
• 5 day work week
• Paid annual leave
• Medical and dental benefits
• Opportunity to lead a team in a modern European concept with real craft and technique
• Working environment that values product knowledge, service standards, and continuous improvement
• Structured training and growth opportunities