RESTAURANT MANAGER

AAKA NETWORK RESOURCES; Singapore; On-site; SGD 42,000 - 66,000; Full time

Job summary

AAKA NETWORK RESOURCES is seeking a Restaurant Manager to oversee daily restaurant operations in Singapore, coordinating front and back of house, training staff, and maintaining service excellence.

You will manage schedules, respond to customer feedback, ensure safety standards, control costs, and forecast sales to maximize profits.

Qualifications

• Bachelor Degree in Hospitality, Retail Management or related field.
• Proven work experience as Restaurant Manager / Hospitality Manager.
• Strong leadership skills.
• Excellent communication skills.
• Financial management skills.
• Customer service oriented.

Responsibilities

• Manage day to day restaurant operations and ensure a positive outlet image.
• Coordinate front and back of house operations for smooth service delivery.
• Train and coach staff on customer service best practices.
• Manage staff training, schedules and performance.
• Organize and supervise shifts.
• Respond promptly to customer complaints and resolve issues.
• Ensure compliance with safety and sanitation regulations.
• Control operating costs and identify wastage reduction measures.
• Monitor market trends and develop innovative processes to improve efficiency.
• Prepare reports and forecast sales to maximize profits.

Skills

Leadership

Communication

Customer service

Financial management

Education

Bachelor Degree in Hospitality or related field

Job description

Job Description & Requirements

Responsibilities

• Manage day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented