RESTAURANT MANAGER

JAS JAHISHA PTE. LTD.; Singapore; On-site; SGD 50,000 - 84,000; Full time

Job summary

JAS JAHISHA PTE. LTD. in Singapore is seeking a Restaurant Manager to lead all aspects of our busy dining operation.

You will deliver a high-quality menu and motivate staff to provide excellent customer service, while maintaining revenue, profitability, and quality goals. The role requires strong management skills and experience in both front- and back-of-house operations, from overseeing the dining room to hiring cooks and wait staff, scheduling shifts, and maintaining health and safety

Qualifications

• Proven work experience as a Restaurant Manager or similar hospitality role.
• Strong customer-service focus with ability to lead a team.
• Willing to work weekends and public holidays when required.
• Extensive knowledge of food and beverage operations and safety standards.
• Experience with restaurant software such as OpenTable and PeachWorks.

Responsibilities

• Coordinate front-of-house and back-of-house operations daily.
• Deliver excellent service and maximize customer satisfaction.
• Oversee staffing, schedules, and performance feedback.
• Monitor costs, inventory, and vendor relationships.
• Ensure compliance with health and safety regulations.
• Promote the brand and manage the restaurant's image.
• Prepare detailed sales and expense reports.

Skills

Leadership

People management

Customer service

Tools

OpenTable

PeachWorks

Job description

RESTAURANT MANAGER

Job Description & Requirements

We are looking for a Restaurant Managerto lead all aspects of ourbusiness. You willdeliver a high-quality menu and motivateour staff to provide excellent customer service.

Restaurant Manager responsibilities include maintaining the restauranrevenue, profitability and quality goals.You will ensure efficientrestaurantoperation, as well as maintain high production, productivity,quality, andcustomer-service standards.

To be successful in this role, you’ll needmanagement skills andexperience in both front and back of the house. We want youto knowhow to oversee the dining room,check-in with customers andbalanceseating capacity. Back of the house management experience isalso essential,as you’ll hire qualified Cooks and Wait Staff, set workschedules, oversee foodprep and make sure we comply with healthandsafety restaurant regulations.

We’ll expect you to lead by example and up lift our sta! during busymoments inour fast-paced environment. Ultimately,you will ensure ourrestaurant runssmoothly and customers have pleasantdiningexperiences

Responsibilities

• Coordinate daily Front of the Houseand Back of the House restaurant operations
• Deliver superior service and maximizecustomer satisfaction
• Respond efficiently and accurately tocustomer complaints
• Regularly review product quality andresearch new vendorsOrganizand supervise shifts
• Appraise staff performance and provide feedback to improveproductivity
• Estimate future needs for goods,kitchen utensils and cleaningproducts
• Ensure compliance with sanitationand safety regulations
• Manage restaurant’s good image andsuggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly,monthly and annual revenues aexpenses
• Promote the brand in the local community through word-ofmouthand restaurant events
• Recommend ways to reach a broaderaudience (e.g. discounts andsocialmedia ads)Train new and current employees on prope rcustomer service practices
• Implement policies and protocols thatwill maintain future restauraoperations

Requirements and skills

• Proven work experience as a Restaurant. Manager,RestaurantGeneral Manager, HospitalityManager or similar role.
• Proven customer service experienceas a manager.
• Able to work during weekends andpublic holiday if require.
• Extensive food and beverage (F&B)knowledge, with ability to rememberand recall ingredients and dishes toinform customers await staff
• Familiarity with restaurant management software, like
• Open Table and Peach Works
• Strong leadership, motivational and people skills
• Acute financial management skills.