Restaurant Manager

Super Good Alliance Pte Ltd; Singapore; On-site; SGD 54,000 - 78,000; Full time

Job summary

Super Good Alliance Pte Ltd is seeking an experienced Restaurant Manager to lead day-to-day operations and provide warm, professional service in a fast-paced dining environment.

You will oversee front-of-house and coordinate closely with the kitchen, train staff, and manage reservations and guest feedback to uphold service standards and brand guidelines.

Qualifications

• 4+ years in a supervisory or management role within F&B.
• Strong leadership and people management skills to motivate diverse teams.
• Proven track record of delivering good customer service in a fast-paced restaurant.

Responsibilities

• Oversee daily front-of-house operations, coordinating service with the kitchen.
• Lead, train, and schedule service staff to ensure consistent service and product knowledge.
• Handle reservations, walk-ins, inquiries, and guest feedback; resolve issues promptly.
• Ensure food presentation, portioning, and service standards align with brand guidelines.
• Collaborate with the kitchen on menu updates, specials, and promotions.
• Monitor inventory and ordering to minimise wastage and support budgeting.

Skills

Leadership

Communication

People management

Education

Diploma in Hospitality

Degree in Hospitality or Business

Tools

POS systems

Job description

Job Description & Requirements

We are seeking an experienced Restaurant Manager to lead day-to-day operations and deliver warm, attentive, and professional service in a fast-paced dining environment. This role involves team leadership, service excellence, operational control, and driving overall outlet performance.

Key Responsibilities

• Oversee daily front-of-house operations, coordinating service closely with the kitchen team.
• Lead, train, and schedule service staff to deliver consistent service standards and strong product knowledge of menu items and beverages.
• Handle reservations, walk-in customers, enquiries, and guest feedback, resolving issues promptly and professionally.
• Ensure consistency in food presentation, portioning, and service standards in line with brand and menu guidelines.
• Work with the kitchen team on menu updates, specials, and promotional activities.
• Monitor inventory and ordering of food items and beverages, ensuring stock availability and minimising wastage.
• Track daily sales, control operating costs, and support budgeting and profitability targets.
• Ensure compliance with SFA food safety requirements, hygiene standards, and workplace safety regulations.
• Prepare basic operational reports (sales, labour, wastage, customer feedback) for management review.
• Maintain a clean, safe, and welcoming environment for guests and staff.
• Work rotating shifts, including weekends and public holidays.

Requirements

• At least 4 years of experience in a supervisory or management role within the food and beverage industry.
• Strong leadership, communication, and people management skills, with the ability to motivate diverse teams.
• Proven track record of delivering good customer service in a fast-paced restaurant environment.
• Good understanding of restaurant operations, including service flow, basic kitchen processes, and POS systems.
• Effective workplace communication skills in English.

Preferred

• Diploma or Degree in Hospitality, Business, or a related field.
• Experience managing restaurants offering regional or specialty cuisines.
• Familiarity with menu presentation, guest engagement, and basic promotional activities.