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Holy Crab Pte. Ltd. is seeking a dedicated restaurant operations professional to manage daily restaurant operations and drive business performance. The role focuses on maintaining service standards, training staff, and ensuring top-quality food and customer experiences.
The ideal candidate will lead a team, ensure smooth workflows, and handle customer feedback with professionalism, while maintaining cleanliness and efficient administration. Weekend and public holiday availability is required.
Job Descriptions:
Manage the daily operations of the restaurant
Responsible for the business performance of the shop
Ensure compliance to operations standards and procedures and upkeep of food quality standards
Ensure excellent customer service
Training and development of service staff
Ensure proper conduct of service staff
Handle customer feedback professionally
Upkeep cleanliness of outlet
Administrative duties
Job Requirements:
Minimum 2 years’ of relevant experience
Self-motivated, people orientated and a team player
Adaptable and enjoy working in a fast pace environment
Excellent communication and interpersonal skills
Able to work weekends and public holidays