Restaurant General Manager - Lead Operations & Team Growth

TIAN TIAN MANPOWER (PTE.) LTD.; Singapore; On-site; SGD 65,000 - 90,000; Full time

Job summary

TIAN TIAN MANPOWER (PTE.) LTD. in Singapore is seeking a Restaurant Manager to oversee all restaurant operations, including public holidays and night shifts.

You will lead staff, recruit and train, manage shift schedules, maintain service quality, control costs, and work with other departments to drive customer traffic and revenue. This role requires strong leadership, a customer-centric mindset, and the ability to solve problems in a fast-paced environment.

Qualifications

• Managerial experience in restaurant or hospitality required.
• Availability to work on public holidays and night shifts.
• Strong leadership and interpersonal skills to motivate a diverse team.
• Customer-centric mindset focused on delivering an exceptional dining experience.
• Solid budgeting and cost-control abilities for restaurant finances.
• Excellent problem-solving abilities in a dynamic, fast-paced environment.

Responsibilities

• Operational Leadership: Provide overall leadership and management for the restaurant, ensuring smooth day-to-day operations.
• Staff Management: Recruit, train, and manage restaurant staff, fostering a positive and high-performing team culture.
• Shift Scheduling: Develop and manage staff schedules, including public holidays and night shifts, to ensure adequate coverage.
• Customer Service Excellence: Maintain a high standard of customer service, ensuring customer satisfaction and resolving issues promptly.
• Quality Control: Oversee the quality of food and beverage service, ensuring consistency with established standards.
• Inventory Management: Manage inventory levels, including ordering and stock control, to minimize waste and optimize resources.
• Financial Oversight: Monitor and manage restaurant finances, including budgeting, cost control, and achieving revenue targets.
• Adherence to Policies: Ensure compliance with company policies, health and safety regulations, and licensing requirements.
• Marketing and Promotion: Contribute to marketing initiatives and promotional activities to drive customer traffic and revenue.
• Problem-Solving: Address and resolve operational challenges, customer complaints, and staff issues promptly.
• Adaptability: Flexibility to work on public holidays and night shifts as necessary to meet business demands.
• Reporting and Communication: Provide regular reports to higher management, communicate goals, and collaborate with other departments.
• Training and Development: Facilitate training programs for staff development and skill enhancement.

Skills

Managerial experience

Availability holidays/night shifts

Leadership skills

Customer-centric mindset

Financial acumen

Problem-solving

Job description

TIAN TIAN MANPOWER (PTE.) LTD. in Singapore is seeking a Restaurant Manager to oversee all restaurant operations, including public holidays and night shifts.

You will lead staff, recruit and train, manage shift schedules, maintain service quality, control costs, and work with other departments to drive customer traffic and revenue. This role requires strong leadership, a customer-centric mindset, and the ability to solve problems in a fast-paced environment.