Restaurant Captain (Shisen Hanten)

OUE Restaurants Pte. Ltd.; Singapore; On-site; SGD 27,900 - 39,060; Full time

Job summary

A fine-dining establishment in Singapore is seeking a dedicated team member to manage guest reservations and ensure an elegant dining experience. Responsibilities include seating arrangements, assisting guests, and maintaining high hygiene standards. Ideal candidates should be hardworking, detail-oriented, and able to work in a fast-paced environment. This role offers opportunities for personal growth and learning within a prestigious dining concept.

Qualifications

• Hardworking and self-motivated.
• Able to work under pressure in a fast-paced environment.
• Willing to work weekends and public holidays.

Responsibilities

• Manage reservations and hosting of guests.
• Assist guests with food and beverage recommendations.
• Ensure hygiene and cleanliness standards are upheld.

Skills

Attention to detail

Creativity

Positive attitude

Team player

Job description

Located in the heart of the city, Shisen Hanten offers an elegant dining experience that blends bold Szechuan flavors with refined Japanese precision. Looking for a career in a fine-dining concept? Join us, for an exciting career ahead.

Responsibilities

• Manage reservations and hosting of guests at the restaurant, ensuring table allocations maximize seating capacity
• Be well equipped with the products and services the restaurant provides to assist and address guest queries
• Welcome guests to the restaurant and escort them to their private room, counter, or table seats
• Assist guests with their baggage whenever possible
• Able to explain and recommend food, wine and sake selections according to guest requests and requirements, such as preparation methods, ingredients used, portion size and presentation, etc
• General knowledge about food allergies, dietary restriction, common brands of beverages to facilitate smooth recommendations to guests
• Gather feedback from guests about their experiences
• Ensure that strict hygiene and cleanliness standards are constantly and consistently upheld and adhered to in the restaurant, as well as excellent upkeep of personal grooming
• Responsible for the compliance of all health, safety, and food hygiene legislation
• Be service oriented, uphold quality, sincere, intimate customer relations service
• Any other duties as assigned by Management

Qualities & Availability

• Hardworking, self-motivated
• Able to work well under pressure in a fast-paced environment
• Great attention to detail and creativity
• Positive attitude and team player
• Able and willing to work weekends, public holidays and on rotational shifts
• 5-day work week