Resident Liaison & Site Coordination Specialist

PAL-LINK CONSTRUCTION PTE LTD; Singapore; On-site; SGD 27,000 - 36,000; Full time

Job summary

PAL-LINK CONSTRUCTION PTE LTD is seeking an on-site administrative coordinator to support HIP works with residents. You will explain schedules, coordinate access, and handle enquiries while maintaining accurate records and reports.

You will work with the Project Manager and site team to ensure smooth daily operations, safety compliance, and timely project documentation, including notices and progress updates.

Qualifications

• GCE O-Level / SPM qualification.
• 2 years admin or customer service experience, ideally in construction/HDB HIP.
• Familiarity with HDB processes and residential upgrading works is a plus.
• Proficient in Microsoft Office (Excel/Word/Outlook).
• Strong communication, interpersonal and documentation skills.

Responsibilities

• Liaise with residents on HIP works, explain schedules and arrangements.
• Conduct door-to-door visits and follow up on work commencement and access.
• Handle enquiries, feedback, and complaints professionally with project team.
• Coordinate daily project matters with HDB reps, consultants, subcontractors and site personnel.
• Prepare and maintain project records, schedules, notices and progress reports.
• Monitor site progress and worker attendance; report delays to the PM.
• Assist in coordinating inspections, defects and follow-up works.
• Maintain records of resident feedback, site activities and completed works.
• Assist with site administration including filing, emails, data entry, purchasing and expenses.
• Ensure compliance with procedures, site safety and HDB requirements.
• Perform other admin and coordination duties as assigned.

Skills

Good communication

Interpersonal skills

Organisational skills

Attention to detail

Team coordination

Education

GCE O-Level / SPM

Tools

Microsoft Office

Excel

Word

Outlook

Job description

PAL-LINK CONSTRUCTION PTE LTD is seeking an on-site administrative coordinator to support HIP works with residents. You will explain schedules, coordinate access, and handle enquiries while maintaining accurate records and reports.

You will work with the Project Manager and site team to ensure smooth daily operations, safety compliance, and timely project documentation, including notices and progress updates.