Resident Care & Financial Aid Coordinator

PERSOL Singapore; Singapore; On-site; SGD 36,000 - 60,000; Full time

Job summary

PERSOL Singapore is seeking a Social Services Coordinator to assess resident needs and manage referrals for financial assistance programs. You will liaise with residents, families, and healthcare institutions to coordinate applications and ensure timely submissions for schemes like Medifund and IDAPE.

The role involves maintaining case files, performing data entry, and supporting discharge processes while handling enquiries and admissions with accuracy and professionalism.

Qualifications

• GCE 'N'/'O' Levels or equivalent qualification.
• Experience in social work or related field preferred.
• Healthcare/community care experience advantageous.

Responsibilities

• Collect and assess social and financial information about residents and their families prior to financial assistance applications.
• Act as the primary liaison for residents, families, and healthcare institutions to coordinate referrals and process applications.
• Ensure accurate and timely submission of various financial assistance schemes, including but not limited to Medifund and IDAPE.
• Maintain and update case files, referrals, and other documentation for effective case management and auditing purposes.
• Perform data entry and regularly update information to ensure database accuracy.
• Handle administrative tasks related to enquiries, referrals, and resident admissions.
• Facilitate transfers to other facilities or healthcare institutions and oversee the discharge process of residents.
• Undertake additional duties or projects as assigned by the supervisor.

Skills

Case management

Interpersonal skills

Documentation

Data entry

Education

GCE N/O Levels or equivalent

Job description

PERSOL Singapore is seeking a Social Services Coordinator to assess resident needs and manage referrals for financial assistance programs. You will liaise with residents, families, and healthcare institutions to coordinate applications and ensure timely submissions for schemes like Medifund and IDAPE.

The role involves maintaining case files, performing data entry, and supporting discharge processes while handling enquiries and admissions with accuracy and professionalism.