Research Systems Support & Training Lead

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 42,000 - 66,000; Full time

Job summary

RECRUIT EXPRESS PTE LTD in Singapore is seeking a proactive Office/Research Administrator to support a research system. You will be the primary contact for users, monitor the service portal, troubleshoot issues, and coordinate with IT and vendors on resolutions.

Responsibilities include maintaining user guides and training materials, coordinating training sessions, participating in system testing, maintenance, audits, and supporting grant management and research-related activities.

Responsibilities

• User Support and Management: Serve as a point of contact for users on research system functionalities and issues. Monitor the service portal for reported queries, troubleshoot functional issues, provide guidance to users, and coordinate with the IT department and vendors on technical resolutions.

Job description

RECRUIT EXPRESS PTE LTD in Singapore is seeking a proactive Office/Research Administrator to support a research system. You will be the primary contact for users, monitor the service portal, troubleshoot issues, and coordinate with IT and vendors on resolutions.

Responsibilities include maintaining user guides and training materials, coordinating training sessions, participating in system testing, maintenance, audits, and supporting grant management and research-related activities.