Remote Call Centre Agent (Philippines) (Remote)

inCall Systems, Inc.; Singapore; Remote; SGD 40,000 - 60,000; Full time

Job summary

inCall Systems, Inc. is seeking a self-motivated Telesales professional in Singapore. The role focuses on generating qualified customer leads through cold calling and making appointments with key decision-makers.

The ideal candidate will have at least 1 year of B2B experience in a Telesales environment, fluent in English and Tagalog, and possess strong communication skills. Achieving monthly KPIs is essential for success in this role.

Qualifications

• Minimum 1 year of B2B experience in a Telesales environment.
• Fluency in English and Tagalog required for customer communication.
• Strong self-motivation and independence in work.

Responsibilities

• Generate qualified leads through cold calling.
• Make appointments with decision-makers.
• Update account information in CRM.

Skills

B2B sales experience

Fluent in English

Fluent in Tagalog

Excellent communication skills

Self-motivated

Job description

Responsibilities

• Generate qualified customer leads following our B.A.N.T criteria through cold calling
• Make appointments with key decision-makers for follow-up meetings
• Keep up-to-date knowledge of the specific industry and product solutions relating to the IT industry so as to be able to communicate, convince and assist customers
• Accurately updating account/lead information via our internal CRM platform
• Achieve monthly Key Performance Indicators (KPI) set
• Perform occasional ad‑hoc duties assigned by the Team Leader

Requirements

• Min 1 year of B2B experience in a Telesales environment (Preferably in the area Finance, Insurance or Technology solution (SW/HW) industry)
• Fluent in English / Tagalog as this position needs to liaise with Tagalog speaking customers
• Self‑motivated and self‑driven; able to work independently with little or no supervision while maintaining consistently high productivity
• The ability to "solution sell" rather than selling a product
• Excellent verbal, written and interpersonal communication skills