Relationship Manager & Branch sales manager

gHRig People Solutions; Singapore; On-site; SGD 60,000 - 120,000; Full time

Job summary

gHRig People Solutions seeks a Relationship Manager to build and maintain strong client relationships, understand their financial needs, and provide tailored solutions. You will manage a portfolio of clients, identify opportunities, and ensure satisfaction and retention.

The role requires proactive, client-focused individuals with excellent communication and sales skills to drive growth and foster trust within a diverse client base in Singapore.

Qualifications

• Must be able to build and maintain client relationships.
• Ability to identify and pursue new business opportunities.
• Strong communication and sales orientation.

Responsibilities

• Develop and nurture strong, trust-based relationships with a portfolio of assigned clients, acting as their primary point of contact.
• Proactively engage with clients to understand evolving financial needs, objectives, and challenges.
• Identify and pursue new business opportunities within the existing client base and through referrals to expand the portfolio.
• Present and cross-sell financial products and services (investments, loans, insurance, wealth management) that align with client requirements.
• Conduct regular client reviews to assess portfolio performance, adjust strategies, and ensure ongoing satisfaction.
• Collaborate with internal teams to deliver comprehensive client solutions.
• Resolve client inquiries, issues, and complaints professionally, ensuring a high level of service.
• Prepare detailed reports on client interactions, portfolio performance, and sales activities.
• Stay informed about market trends, competitor activities, and regulatory changes to provide informed advice to clients.
• Achieve individual and team sales targets and key performance indicators (KPIs) related to client acquisition, retention, and revenue growth.
• Represent the company at industry events, networking functions, and client meetings to enhance brand visibility and foster relationships.

Skills

Relationship management

Client acquisition

Sales skills

Communication

Job description

Job Summary:

The Relationship Manager will be responsible for building and maintaining strong, long-lasting client relationships, understanding their financial needs, and providing tailored solutions. This role involves managing a portfolio of clients, identifying new business opportunities, and ensuring client satisfaction and retention. The ideal candidate will be a proactive, client-focused individual with excellent communication and sales skills, capable of driving growth and fostering trust.

Key Responsibilities:

• Develop and nurture strong, trust-based relationships with a portfolio of assigned clients, acting as their primary point of contact.
• Proactively engage with clients to understand their evolving financial needs, objectives, and challenges.
• Identify and pursue new business opportunities within the existing client base and through referrals to expand the portfolio.
• Present and cross-sell appropriate financial products and services (e.g., investments, loans, insurance, wealth management) that align with client requirements.
• Conduct regular client reviews to assess portfolio performance, adjust strategies, and ensure ongoing satisfaction.
• Collaborate closely with internal teams, including product specialists, credit analysts, and operations, to deliver comprehensive client solutions.
• Resolve client inquiries, issues, and complaints efficiently and professionally, ensuring a high level of service.
• Prepare detailed reports on client interactions, portfolio performance, and sales activities.
• Stay informed about market trends, competitor activities, and regulatory changes to provide informed advice to clients.
• Achieve individual and team sales targets and key performance indicators (KPIs) related to client acquisition, retention, and revenue growth.
• Represent the company at industry events, networking functions, and client meetings to enhance brand visibility and foster relationships.