Regional Workflow Solutions Manager - Lab Ops & Pre-Sales

Sysmex Asia Pacific; Singapore; On-site; SGD 120,000 - 170,000; Full time

Job summary

Sysmex Asia Pacific is seeking a Manager, Regional Workflow Solutions to optimize clinical laboratory operations by analyzing workflows and providing data-driven recommendations. The role acts as a trusted advisor to internal teams and customers, and participates in pre-sales to identify workflow needs and define value propositions for solutions.

You will conduct on-site assessments and remote analyses, coordinate with Marketing, Product Managers, and regional affiliates, and ensure data quality

Qualifications

• Bachelor's degree in a biomedical field or related discipline.
• Minimum 5 years of experience in healthcare, medical devices, or IVD industry.
• At least 3 years hands-on IVD experience (field service, applications support, or related).
• Experience with laboratory workflow optimisation or pre-sales technical support advantageous.
• Experience working with regional stakeholders across Asia Pacific is a plus.
• Proficient in Word, Excel, PowerPoint, Outlook, and Teams.

Responsibilities

• Optimize clinical laboratory operations by analyzing workflows and providing data-driven recommendations.
• Act as trusted advisor to internal teams and customers; assist in pre-sales by identifying workflow needs and defining value propositions.
• Conduct on-site assessments and remote analyses to bridge technical solutions with practical implementation.
• Collaborate with Marketing, Product Managers, and regional affiliates; organize product information in internal systems.

Skills

Analytical thinking

Stakeholder management

Project coordination

Customer consultancy

Education

Bachelor's degree in Biomedical Science / related field

Tools

CAD software

Workflow simulation tools

Laboratory workflow analysis apps

Microsoft Office

Job description

Sysmex Asia Pacific is seeking a Manager, Regional Workflow Solutions to optimize clinical laboratory operations by analyzing workflows and providing data-driven recommendations. The role acts as a trusted advisor to internal teams and customers, and participates in pre-sales to identify workflow needs and define value propositions for solutions.

You will conduct on-site assessments and remote analyses, coordinate with Marketing, Product Managers, and regional affiliates, and ensure data quality