Regional FCL Trade Management Assistant

DHL Germany; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A global logistics company is seeking a Trade Management Specialist based in Singapore. The ideal candidate will support the Trade Management Team by improving transparency, managing carrier allocations, and negotiating competitive rates. With a degree and 2-3 years of experience, strong communication and problem-solving skills, the candidate will need a solid understanding of ocean freight products. A proficiency in Microsoft Office, along with multi-lingual abilities, is highly advantageous. The role involves close collaboration with internal and external stakeholders to ensure efficient operations.

Qualifications

• Min 2-3 years’ experience in logistics or ocean freight.
• Good understanding of shipping operations and customer service is essential.
• Ability to communicate in different dialects or foreign languages is an advantage.

Responsibilities

• Support the Trade Management Team in Asia-MENATAF.
• Negotiate and maintain competitive rates with carriers.
• Monitor and report market rate changes and account performance.
• Develop relations with global ocean freight carriers.
• Establish regular market information updates.

Skills

Good negotiation skills

Communication skills

Problem-solving skills

Knowledge of ocean freight products

Education

Degree Holder

Tools

Microsoft Office Suite

Job description

Job Purpose

• Support the Trade Management Team Asia-MENATAF and help to improve transparency of actions
• Active involvement to achieve profitable growth and widen our customer base
• Manage Allocations with clients and carriers

Key Responsibilities

Customers – New and Existing

• Pre-analyze RFQ's on potential and importance
• Collaborate on solutions as space and equipment issues on a day-to-day basis with internal and external stakeholders
• Provide analysis of Trade KPI's
• Upload of FAK, MTS and NAC levels internally

Regional Buying

• Negotiate and maintain competitive rates
• Establish country’s requested rates with carriers (for named accounts requests)
• Understand country’s needs and negotiate specific requirements with target carriers e.g. space protection / allocation, free time on demurrage and detention
• Monitoring core carrier adherence performance by using available tools to achieve targets with carriers based on the latest estimate.
• Maintaining trade's contract database and review in conjunction with allocation

Country OFR Organisations

• Establish regular market information to countries (Update on latest changes in surcharges and market situation)
• Support ASPA countries on rates and carriers’ related issues
• Communicate with overseas offices on day-to-day issues
• Guidance to countries on trade and market related subjects
• Networking with RDMs of stakeholding countries to develop potential businesses

Management

• Monitor and report market rate changes, weekly liftings and prepare monthly strategy report
• Monitor key account performance, rates and resolve space/equipment issues
• Ensure efficient flow of information concerning carriers’ activities and market development to management
• Manage allocation for the trade with AP allocation team to fulfill carrier targets and contract MQCs, maximize yield and carrier incentives
• Ensure regular market information for the trade & communicate this to Trade Management, OFR network and M&S

Global OFR Carriers in Asia Pacific

• Develop and maintain relations with global ocean freight carriers
• Discuss and initiate actions to solve problems on space or equipment constraints
• Obtain updated information from ocean carriers on latest rate implementation
• Set up space protection with target carriers

Experience/Qualification Requirements

• Degree Holder
• Min 2-3 years’ experience
• Good knowledge of ocean freight products
• Good negotiation and communication skills
• Problem solving skills: Analyze problems effectively and find the best solutions
• Possess knowledge of carrier’s functions
• Acquired knowledge in general shipping matters (e.g. Operations, customer service, documentation, claims, clearance, etc)
• Possess basic Logistics/Supply Chain Management knowledge
• Well versed in software knowledge (word, excel, power point, etc)
• Ability to communicate in different dialects or foreign languages is an added advantage