Regional Customs Operations Lead, Cloud Logistics

Amazon Web Services (AWS); Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Amazon Asia-Pacific Resources Private Limited (Singapore) is seeking a Brokerage Operations Manager to drive customs brokerage across the APAC region. You will lead process improvements, standardize procedures, and execute strategic initiatives while maintaining daily operational excellence.

The role requires strong experience in logistics and regulatory environments, with the ability to learn complex rules, partner with internal teams, and build performance metrics that reduce delays and

Qualifications

• Bachelor's degree in a related field.
• 5+ years hands-on experience in customs brokerage operations and international logistics.
• Demonstrated expertise in customs regulations, documentation, and compliance procedures.
• Experience managing cross-border shipments and resolving customs clearance issues.

Responsibilities

• Drive operational performance through daily management of customs brokers, resolving complex clearance issues.
• Monitor clearance metrics and implement solutions to reduce delays and gaps.
• Partner with internal teams to optimize documentation flow and ensure broker compliance with trade requirements.
• Lead broker performance reviews and develop action plans to address service gaps.

Skills

Supply chain

Customs brokerage

International logistics

Cross-functional collaboration

Education

Bachelor's degree in Supply Chain, Business, Engineering, Finance

Tools

Customs management systems

Trade documentation platforms

Job description

Amazon Asia-Pacific Resources Private Limited (Singapore) is seeking a Brokerage Operations Manager to drive customs brokerage across the APAC region. You will lead process improvements, standardize procedures, and execute strategic initiatives while maintaining daily operational excellence.

The role requires strong experience in logistics and regulatory environments, with the ability to learn complex rules, partner with internal teams, and build performance metrics that reduce delays and