Regional Business Analyst - Sales Operations (HVAC)

Samsung Asia Pte. Ltd.; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Samsung Electronics seeks a Regional Business Analyst to join the HVAC - Business Strategy and Operation team in Singapore. You will build dashboards, perform data-driven analysis, and support planning and forecasting across sales and operations.

Collaboration with Sales, Marketing, SCM, Finance, and HQ will be key to delivering regional initiatives. The role emphasizes data accuracy and actionable insights for senior stakeholders.

Qualifications

• Bachelor’s Degree in Business, Data Analytics, Industrial Engineering, Economics, Statistics, Computer Science, or a related field.
• At least 8 years of experience in Sales Operations, Business Planning, Commercial Planning, Business Analytics, Business Intelligence, or a related field.
• Strong analytical and problem-solving skills, with the ability to translate data into clear business insights and recommendations.
• Strong experience developing dashboards and reports using Power BI, Tableau, or similar BI tools.
• Advanced Microsoft Excel skills, including Power Query, Pivot Tables, and complex formulas.
• Experience using AI tools such as ChatGPT, Claude, or similar to improve productivity, reporting, or business analysis is highly preferred.
• Experience with SAP, ERP, SFDC, or other business systems is an advantage.
• Strong attention to detail, with a focus on data accuracy and reporting quality.
• Strong communication and presentation skills, with the ability to communicate insights clearly to business and senior stakeholders.
• Strong organizational skills with the ability to manage multiple priorities and work independently in a fast-paced environment.

Responsibilities

• Develop and maintain sales performance dashboards, reports, and management presentations using Power BI, Excel, and other business intelligence tools.
• Consolidate, validate, and analyse sales, inventory, market, and operational data from multiple sources to ensure data accuracy and consistency.
• Monitor KPIs, identify performance gaps, and provide actionable insights and recommendations to support business decisions.
• Analyse sales trends, product mix, and channel performance to identify growth opportunities, risks, and areas for improvement.
• Support weekly, monthly, and quarterly business reviews, planning, and forecasting through data-driven analysis and performance reporting.
• Partner with Sales, Marketing, SCM, Finance, and HQ teams to support business planning and regional operational initiatives.
• Design and automate recurring reports and dashboards to improve reporting efficiency and reduce manual work.
• Support AI and automation initiatives by identifying relevant business use cases and applying AI tools to enhance reporting, analysis, and productivity.
• Identify opportunities to improve reporting processes, data quality, and operational efficiency, and support implementation of solutions.
• Track key projects and business initiatives, provide timely follow-up, and support ad hoc business analysis and strategic projects as required.

Skills

Sales operations

Business analytics

Data analysis

BI storytelling

Education

Bachelor’s Degree in related field

Tools

Power BI

Tableau

Excel advanced

SAP ERP

SFDC

Job description

Position Summary As a Regional Business Analyst, you will be a part of the HVAC - Business Strategy and Operation team, supporting business planning, sales performance management, and data –driven decision making across the business. You will analyse business performance, develop dashboards and automated reporting, monitor key performance indicators (KPIs), and translate data into actionable insights for stakeholders. Working closely with cross-functional teams, you will also identify opportunities to improve processes, automate reporting, and apply AI-driven solutions to enhance operational efficiency and business performance.

Role and Responsibilities

• Develop and maintain sales performance dashboards, reports, and management presentations using Power BI, Excel, and other business intelligence tools.
• Consolidate, validate, and analyse sales, inventory, market, and operational data from multiple sources to ensure data accuracy and consistency.
• Monitor key business performance indicators (KPIs), identify performance gaps, and provide actionable insights and recommendations to support business decisions.
• Analyse sales trends, product mix, and channel performance to identify growth opportunities, risks, and areas for improvement.
• Support weekly, monthly, and quarterly business reviews, planning, and forecasting through data-driven analysis and performance reporting.
• Partner with Sales, Marketing, SCM, Finance, and HQ teams to support business planning and regional operational initiatives.
• Design and automate recurring reports and dashboards to improve reporting efficiency and reduce manual work.
• Support AI and automation initiatives by identifying relevant business use cases and applying AI tools to enhance reporting, analysis, and productivity.
• Identify opportunities to improve reporting processes, data quality, and operational efficiency, and support implementation of solutions.
• Track key projects and business initiatives, provide timely follow-up, and support ad hoc business analysis and strategic projects as required.

Skills and Qualifications

• Bachelor’s Degree in Business, Data Analytics, Industrial Engineering, Economics, Statistics, Computer Science, or a related field.
• At least 8 years of experience in Sales Operations, Business Planning, Commercial Planning, Business Analytics, Business Intelligence, or a related field.
• Strong analytical and problem-solving skills, with the ability to translate data into clear business insights and recommendations.
• Strong experience developing dashboards and reports using Power BI, Tableau, or similar BI tools.
• Advanced Microsoft Excel skills, including Power Query, Pivot Tables, and complex formulas.
• Experience using AI tools such as ChatGPT, Claude, or similar to improve productivity, reporting, or business analysis is highly preferred.
• Experience with SAP, ERP, SFDC, or other business systems is an advantage.
• Strong attention to detail, with a focus on data accuracy and reporting quality.
• Strong communication and presentation skills, with the ability to communicate insights clearly to business and senior stakeholders.
• Strong organizational skills with the ability to manage multiple priorities and work independently in a fast-paced environment.

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Samsung Electronics is a global leader in technology, opening new possibilities for people everywhere. Through relentless innovation and discovery, we are transforming the worlds of TVs, smartphones, wearable devices, tablets, digital appliances, and network systems, and the entire semiconductor industry with our memory, system LSI, foundry, and LED solutions. Samsung is also leading in the development of the Internet of Things through, among others, our Smart Home and Digital Health initiatives. Since being established in 1969, Samsung Electronics has grown into one of the world’s leading technology companies, and become recognized as one of the top global brands. Our network now extends across the world, and Samsung takes great pride in the creativity and diversity of its talented people, who drive our growth. To discover more, please visit our official newsroom at (https://news.samsung.com/global/).