Regional Account Manager, China (Based in Singapore)

Argus Media group; Singapore; Hybrid; SGD 90,000 - 150,000; Full time

Benefits offered by this job

Hybrid working model

Medical, dental and hospitalisation

20 vacation days

Job summary

Argus Media group in Singapore seeks a high-performing Regional Account Manager to grow a portfolio across China. You will drive retention, renewals and revenue growth using consultative, value-based selling to expand relationships.

You will build trusted relationships with stakeholders from end users to executives, understand customer priorities and partner with cross-functional teams to maximize adoption and commercial outcomes. Travel to China is required.

Qualifications

• Bachelor's degree or equivalent professional experience.
• 5+ years in enterprise B2B sales, account management or related roles.
• Proven track record of retention, renewals and revenue growth within existing accounts.
• Strong account planning and stakeholder management with a customer-centric mindset.
• Experience managing complex customer relationships with multiple decision-makers.
• Mandarin proficiency is essential for China-based accounts.

Responsibilities

• Own and execute account growth plans for a portfolio of existing customers across China.
• Drive retention, renewals and recurring revenue growth while achieving revenue targets.
• Develop trusted relationships with stakeholders from end users to senior executives.
• Develop understanding of customer priorities, market dynamics and industry challenges.
• Identify upsell, cross-sell and expansion opportunities across accounts.
• Conduct regular business reviews to demonstrate outcomes and strengthen relationships.
• Apply consultative selling to communicate business value and ROI.
• Partner with cross-functional teams to maximize adoption and outcomes.
• Proactively identify retention risks and develop action plans for loyalty.
• Maintain accurate account plans, opportunity management and CRM discipline.

Skills

Account planning

Stakeholder management

Consultative selling

Customer relationships

Negotiation

Mandarin proficiency

Education

Bachelor's degree or equivalent

Tools

CRM software

Job description

We are looking for a high-performing Regional Account Manager to manage and grow a portfolio of existing customer accounts across China within the commodities and energy ecosystem. This role is based in Singapore and will require travel to China for customer meetings, business reviews and industry engagement activities.

The role is responsible for driving customer retention, renewals, account expansion and long-term partnership development. The successful candidate will apply consultative and value-based selling approaches to help customers maximize the value of Argus solutions while identifying opportunities to expand relationships and grow recurring revenue.

What will you be doing?

• Own and execute account growth plans for a portfolio of existing customers across China.

• Drive customer retention, renewals and recurring revenue growth while consistently achieving revenue growth targets.

• Develop trusted relationships with stakeholders ranging from end users and commercial teams to procurement and senior executives.

• Develop a deep understanding of customer business priorities, market dynamics and industry challenges.

• Identify and pursue upsell, cross-sell and expansion opportunities across existing customer accounts.

• Conduct regular business reviews and value discussions to demonstrate customer outcomes and strengthen strategic relationships.

• Apply consultative and value-based selling techniques to communicate business value, ROI and competitive differentiation.

• Partner with Customer Success, Editorial, Product, Consulting and Marketing teams to maximize customer adoption, engagement and commercial outcomes.

• Proactively identify retention risks and develop action plans to improve customer satisfaction and long-term loyalty.

• Maintain accurate account plans, opportunity management, forecasting and CRM discipline.

What are we looking for in you?

• Bachelor's degree or equivalent professional experience.

• 5+ years of experience in enterprise B2B sales, account management, customer success or commercial relationship management roles.

• Proven track record of achieving customer retention, renewals and revenue growth targets within existing accounts.

• Strong account planning, stakeholder management and consultative selling skills with a customer-centric mindset.

• Experience managing complex customer relationships involving multiple stakeholders and decision makers.

• Strong communication, presentation, negotiation and executive stakeholder management skills.

• Experience managing customers in China and engaging China-based organizations; Mandarin proficiency is a must‑have.

• Experience in commodities, energy, market intelligence, analytics, information services, SaaS or subscription-based businesses is highly advantageous.

Travel

• This role is based in Singapore and will require travel to China and other Asia markets for client meetings, conferences and events.

Hours

• Monday through Friday, 9.00 a.m. to 6.00 p.m.

• Earlier or later hours, or weekend hours, may be expected on occasion.

What’s in it for you

• Work within a highly motivated team at an industry-leading and rapidly growing global company.

• Competitive salary and commission scheme.

• A modern office environment designed to foster productivity, creativity, and teamwork.

• Excellent location at Raffles Place in central Singapore – close to public transport and amenities.

• Hybrid working model - Work from Home available upon completion of probation.

• Comprehensive benefits package including medical (GP and specialist), dental and hospitalisation.

• 20 vacation days your first year, up to a maximum of 25 days.

• Extensive internal and external training.

• Employee Welfare & Employee Assistance Programme.