Regional Account Lead - SEA Facilities & Growth

Jones Lang LaSalle Property Consultants Pte Ltd; Singapore; Hybrid; SGD 90,000 - 130,000; Full time

Job summary

Jones Lang LaSalle Property Consultants Pte Ltd in Singapore is seeking an Account Manager to lead a strategic regional account, serving as the main liaison for client stakeholders and overseeing day-to-day operations locally while guiding SEA markets remotely.

This role drives governance, client satisfaction, and service delivery standards, with opportunities to shape regional growth and build lasting client partnerships across countries.

Qualifications

• Bachelor's degree in facilities management, business administration, project management or related field.
• 5–7 years of progressive experience in facilities management or workplace/administration.
• Strong communication skills in English and Mandarin (written and spoken).
• Experience balancing hands-on operations with regional strategic oversight.
• Proven people-management experience and ability to lead cross-functional teams.
• Excellent organizational and time-management skills with multi-project leadership.
• Comfort using virtual collaboration tools for cross-regional work.
• Understanding SEA business cultures and adapting communication across country contexts.
• Innovative, solution-oriented approach to problems.
• Ability to work independently while coordinating with partners.

Responsibilities

• Serve as primary contact for client stakeholders and build trusted relationships.
• Lead account governance, including Monthly and Quarterly Business Reviews, with performance insights.
• Manage Singapore operations while remotely overseeing IFM across other offices.
• Collaborate with country site leads to standardize processes, KPIs, and service delivery models.
• Monitor front-of-house performance to maintain professional standards across sites.
• Support regional growth by leading remote procurement and transition of new IFM services.
• Manage budgets, cost control and financial reporting of KPIs.

Skills

Facilities management

Client relationship management

Cross-cultural communication

Strategic oversight

Education

Bachelor's degree in Facilities Management

Job description

Jones Lang LaSalle Property Consultants Pte Ltd in Singapore is seeking an Account Manager to lead a strategic regional account, serving as the main liaison for client stakeholders and overseeing day-to-day operations locally while guiding SEA markets remotely.

This role drives governance, client satisfaction, and service delivery standards, with opportunities to shape regional growth and build lasting client partnerships across countries.