REFASH_Ecommerce Operations Intern_Jan 2027

Carousell Pte Ltd; Singapore; On-site; SGD 20,000 - 31,000; Full time

Job summary

REFASH, a brand under Carousell Group, is seeking a dedicated individual for full‑time work in Singapore to support the online store. You will contribute to monthly KPIs, assist onboarding, measure merchandise, upload products, handle order fulfilment, and manage warehousing tasks.

You will collaborate with the MY E‑commerce ops team to ensure smooth delivery and logistics, and you will meticulously record feedback for escalation as needed.

Qualifications

• Diploma/degree in the related field is required.
• Good command of English (written and spoken).
• Proficient with Microsoft Office, especially Excel.
• Excellent communication and interpersonal skills.
• Detail oriented, well organized, and good time management.
• Able to work independently and show initiative.

Responsibilities

• Support the growth and performance of the online store with monthly KPIs.
• Assist the e-commerce operations team with onboarding to hit online sales targets: shoot/measure merchandise, edit/upload products, order fulfilment, warehouse management.
• Work closely with MY E-commerce ops team to ensure delivery and logistics are handled smoothly.
• Record feedback meticulously and escalate to relevant teams promptly.

Skills

English proficiency

Communication

Time management

Independent initiative

Detail oriented

Education

Diploma/degree in related field

Tools

Microsoft Excel

Job description

Company Description

Carousell Group is the leading multi-category platform for secondhand in Greater Southeast Asia on a mission to make secondhand the first choice. Founded in August 2012 in Singapore, the Group has a leading presence in seven markets under the brands Carousell, Carousell Media Group, Cho Tot, Laku6, LuxLexicon,Mudah.my,OneShift, REFASH and Revo Financial, serving tens of millions of monthly active users. Carousell is backed by leading investors including Telenor Group, Rakuten Ventures, Naver, STIC Investments, 500 Global and Peak XV Partners (formerly known as Sequoia Capital India).

As a team of passionate individuals working together to solve meaningful problems, there is so much more for you to discover in a career with Carousell. Our culture is made up of hiring, developing, and promoting people who embody our values of HEART, which is an acronym for Humility, Empathy, Accountability, Relentlessly resourceful and Teamwork. Together as an organisation, we make magic happen.

About REFASH

Founded in Singapore in 2016, REFASH has transformed what it means to buy and sell secondhand fashion. With a mission to 'inspire a new generation of consumers to think secondhand first', REFASH has processed over 9 million pieces of clothing that would have otherwise ended up in landfills. REFASH has expanded to encompass over 25 stores in Singapore, Malaysia, and Hong Kong, offering a seamless thrifting experience for everyone. Visit refash.sg for more information.

Job Description

• Support the growth and performance of the online store with monthly KPIs
• Assist the e-commerce operations team with on-boarding to hit online sales targets:
  • Shoot and measure merchandise
  • Edit and upload products
  • Order fulfilment
  • Warehouse management
• Work closely with MY E-commerce ops team to ensure delivery and logistics are handled smoothly
• Record feedback meticulously and make prompt escalations to relevant teams

Qualifications

• Diploma/degree in the related field
• Good command of English
• Skilled in Microsoft Office - especially excel
• Excellent communication and interpersonal skills, both written and verbal
• Detail oriented, organised and has good time management
• Able to work independently and display strong initiatives
• Available to commit to full-time work for 6 - 7 months from Dec 2026 or Jan 2027

Additional Information

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