RECEPTIONIST (GENERAL)

XSCEND RESOURCES GROUP PTE. LTD.; Singapore; On-site; SGD 28,000 - 39,000; Full time

Job summary

XSCEND RESOURCES GROUP PTE. LTD. is seeking a customer-focused Retail Concierge to support our beauty and wellness clients in Singapore.

You will handle phone calls, walk-ins, emails, and appointment bookings, while delivering warm greetings and seamless registrations at check-in. You will provide consultations before and after treatments and assist with retail sales during operating hours. The role requires weekend availability, strong interpersonal and communication skills, and a proactive

Qualifications

• Experience in front-line customer service handling calls, walk-ins, and appointments.
• Strong interpersonal and communication skills.
• Customer service oriented and able to work retail hours.
• Willing to work weekends.

Responsibilities

• Attend to all phone calls/ walk ins/ email enquiries/ booking and confirmation of appointments/ sending out appointment reminders.
• Greeting and registration of customers upon arrival.
• Provide consultations to clients before and after their treatments.
• Retail duties during working hours.

Skills

Interpersonal skills

Communication skills

Customer service

Job description

Job Description:

• Attend to all phone calls/ walk ins/ email enquiries/ booking and confirmation of appointments/ sending out appointment reminders.
• Greetings and registrations of customer upon arrival.
• provide consultations to clients before and after their treatments.
• Retail working hours.

Job Requirement:

• Possess good experience to the above.
• Good interpersonal and communication skills.
• Possess customer service skills.
• Able to work retail hours and on weekends.