Quality Systems & Data Ops Associate

A*STAR Research; Singapore; On-site; SGD 42,000 - 70,000; Full time

Job summary

A*STAR Research in Singapore is seeking an Associate for Quality Systems & Processes to support critical innovation and enterprise management systems. You will help maintain data records, user support, compliance checks, and operational monitoring for licensing and research collaborations.

You will gain exposure to system operations, data quality, process compliance, and stakeholder coordination, with opportunities to develop skills in reporting, process improvement, and cross-functional

Qualifications

• Strong attention to detail and accuracy in handling data and documentation.
• Experience in administrative, operations, or data management work is an advantage.
• Comfortable working with enterprise systems and databases.
• Good analytical and problem-solving skills.
• Proficient in Microsoft Office applications, particularly Excel.
• Familiarity with analytical and reporting tools such as Power BI, data dashboards, or other data visualisation tools would be an advantage.
• Ability to manage multiple tasks and meet deadlines.
• Strong written and verbal communication skills.
• Ability to work independently as well as collaboratively with internal stakeholders.

Responsibilities

• CRM System Administration & Support: troubleshoot access issues, manage user accounts, maintain deal records, conduct data quality checks, assist users with enquiries.
• TTIMS Administration & Data Management: data completeness checks, update license status, process TTIMS user requests, support data updates and archiving.
• RCA & Deal Administration: review RCAs for accuracy, perform compliance checks, maintain documentation.
• License Administration & Compliance Monitoring: review license terms, monitor payments, ensure reporting, follow up with licensees.
• Data Quality & Process Support: routine checks, data cleanup, assist with audits, suggest process improvements.

Skills

Attention to detail

Administrative experience

Enterprise systems

Analytical thinking

Communication skills

Multi-tasking

Team collaboration

Education

Diploma in Business Administration, Information Systems, Data Management, Finance, or related

Tools

Power BI

Excel

Job description

A*STAR Research in Singapore is seeking an Associate for Quality Systems & Processes to support critical innovation and enterprise management systems. You will help maintain data records, user support, compliance checks, and operational monitoring for licensing and research collaborations.

You will gain exposure to system operations, data quality, process compliance, and stakeholder coordination, with opportunities to develop skills in reporting, process improvement, and cross-functional