Systems & Operations Associate: CRM, Licensing & Data

A*STAR - Agency for Science, Technology and Research; Singapore; On-site; SGD 42,000 - 64,000; Full time

Job summary

A*STAR - Agency for Science, Technology and Research is seeking an Associate in Systems & Operations Support to help administer enterprise systems, manage data quality, and coordinate licensing and collaboration records. You will work with CRM and TTIMS platforms, ensure data accuracy, and support compliance monitoring.

You will gain exposure to data management, process improvement, and stakeholder coordination within the innovation ecosystem, contributing to operational efficiency and timely

Qualifications

• Diploma in Business Administration, Information Systems, Data Management, Finance or related field.
• Experience in administrative, operations or data management work is an advantage.
• Comfortable with enterprise systems and databases.

Responsibilities

• CRM System Administration & Support, including user access issues.
• Create/modify/terminate user accounts and record entries.
• Maintain complex deal records across RI and collaborations.
• Data quality reviews for CRM accounts to ensure accuracy.
• TTIMS administration and data management.
• Data completeness checks for secured license agreements and records.
• Process TTIMS user account requests and updates.
• Support data updates, archiving, and record deletion per procedures.
• Monitor license payments and reporting; assist audits and process improvements.

Skills

Attention to detail

Admin Ops Data

Enterprise systems

Analytical skills

Excel proficiency

Power BI familiarity

Multitasking

Communication skills

Independent & collaborative work

Education

Diploma in Business Administration, Information Systems, Data Management, Finance, or related discipline

Tools

Power BI

Excel

Job description

A*STAR - Agency for Science, Technology and Research is seeking an Associate in Systems & Operations Support to help administer enterprise systems, manage data quality, and coordinate licensing and collaboration records. You will work with CRM and TTIMS platforms, ensure data accuracy, and support compliance monitoring.

You will gain exposure to data management, process improvement, and stakeholder coordination within the innovation ecosystem, contributing to operational efficiency and timely