Quality Assurance & Process Improvement Specialist

DSV; Singapore; On-site; SGD 42,000 - 72,000; Full time

Job summary

DSV is seeking a Quality professional in Singapore to prepare and maintain quality documentation, interface with customers and suppliers, and drive continuous improvement initiatives. You will lead corrective actions on quality issues and develop SOPs for QC stations, with a focus on reducing scrap and ensuring compliance with ISO standards.

The role requires a related degree and at least 1 year of quality experience, with manufacturing background advantageous.

Qualifications

• Bachelor's or Associate degree in a related field.
• Minimum 1 year quality experience; 3 years preferred.
• Manufacturing experience is an advantage.
• Strong communication and problem-solving skills.

Responsibilities

• Prepare, maintain, and control quality documentation (SOPs, inspection records).
• Interface with customers, suppliers, and internal teams to resolve quality issues.
• Support quality improvement initiatives.
• Lead corrective actions for customer complaints and non-conforming materials.
• Develop/update SOPs for QC stations.
• Review/disposition non-conforming materials and reduce scrap.
• Coordinate purge and rework activities; provide feedback to customers.
• Participate in internal/external quality audits.
• Perform other duties as assigned.

Skills

Independent judgment

Problem solving

Quality systems

Multitasking

Communication skills

MS Office

SAP

Six Sigma

ISO standards

Organization

Education

Associate or Bachelor's degree in a related field

Tools

SAP

Job description

DSV is seeking a Quality professional in Singapore to prepare and maintain quality documentation, interface with customers and suppliers, and drive continuous improvement initiatives. You will lead corrective actions on quality issues and develop SOPs for QC stations, with a focus on reducing scrap and ensuring compliance with ISO standards.

The role requires a related degree and at least 1 year of quality experience, with manufacturing background advantageous.