Quality Process Improvement Manager (Clinical/ Operations/ Lean 6 Sigma)

Recruit Express Pte Ltd; Singapore; Presencial; USD 46.235 - 77.059; Jornada completa

Descripción de la vacante

An established industry player is seeking a dynamic Quality Process Improvement Manager to lead quality and safety initiatives. This role involves project management support for ongoing and new advisory services, liaising with multidisciplinary teams, and ensuring effective communication with stakeholders. The ideal candidate will possess strong analytical, organizational, and interpersonal skills, along with a bachelor's degree and substantial experience in operations improvement. Join a forward-thinking organization where your contributions will significantly impact quality and safety standards in healthcare.

Formación

• Minimum a bachelor's degree with at least 7 years of experience in operations improvement.
• Strong analytical and facilitation skills required.

Responsabilidades

• Provide project management support for quality and safety initiatives.
• Develop project work plans and maintain project documentation.

Conocimientos

Analytic skills

Organizational skills

Interpersonal skills

Problem-solving skills

Project management

Attention to detail

MS Office proficiency

Educación

Bachelor's degree

Herramientas

MS Office (Word, PowerPoint, Excel, Visio, Access)

Descripción del empleo

Quality Process Improvement Manager (Clinical/ Operations/ Lean 6 Sigma)

Singapore | Posted: Nov 26, 2024

Job Description

The candidate is a highly dynamic position and will interface with quality and safety senior leadership and staff from the organization.

Key Responsibilities:

• Provide project management support for ongoing and new Q&S advisory services initiatives coordinating project timelines, agenda development, production and distribution of meeting minutes and materials, preparation of reports and presentations for various audiences.
• Serve as liaison to selected improvement initiatives, providing project management to multidisciplinary and often interdepartmental teams focusing on high-priority quality and safety initiatives.
• Under the direction of the Associate Chief Quality Process Director, develop project work plans including identification of key stakeholders, deliverables, timelines, and required resources. Assure that the project activities are managed consistent with project plans. Maintain all relevant project documentation.
• Oversee the management of Quality & Safety Council and associated planning meetings.
• Effectively communicate with organization and Affiliate stakeholders and executive sponsors about project progress toward goal achievement, critical factors, and obstacles.
• Assist in problem resolution and process improvement.
• Provide superior customer service always. Understand and manage customer expectations.
• Support the operational and business aspects of projects.
• Additional responsibilities at the discretion of the Associate Chief Quality Officer.

Qualifications:

• Skills/Abilities/Competencies Required:
• Excellent analytic, organizational, and interpersonal skills.
• Effective problem-solving skills.
• Ability to organize, implement, and manage projects.
• Attention to detail and strong organizational skills.
• Ability to work with limited supervision.
• Experience working on projects and presentations.
• Excellent computer skills, including knowledge of MS Office (Word, PowerPoint, Excel, Vision, and Access).
• Effective interpersonal, communication, and organization skills.
• Demonstrated ability to be flexible, highly organized, and thoughtful in a fast-paced AMC.

Education:

• Minimum a bachelor's degree with at least 7 years of working experience in improving operations with the use of Lean and/or Service Design.
• Possess strong business and functional acumen, with a high level of analytical and facilitation skills.
• Creative with a penchant for problem-solving.
• Excellent interpersonal, verbal, and written communication skills.

If you are interested in this position, please send your most updated resume to [e-mail] (Attn: Quality Improvement- Leon).

Thank You.

Leon Leong De Cong
R1551708
Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599