Quality Engineer (Facilities Services)

Achieve Group; Singapore; In loco; SGD 60.000 - 90.000; Tempo pieno

Descrizione del lavoro

Achieve Group's client in the facility services sector is seeking a Quality Engineer to drive quality performance and continuous improvement across Southeast Asia. You will lead root cause investigations, drive CAPA, and collaborate with Operations, Engineering, EHS and customers to turn data into actionable improvements.

Reporting to the Global Quality Manager, you will monitor quality performance, support audits, and promote a culture of operational excellence.

Competenze

• Bachelor’s Degree or Diploma in Engineering, Quality Management, Industrial Engineering, Facilities Management or related field.
• Minimum 3 years of experience in quality, operations, facilities management, semiconductor, data center, pharmaceutical, life sciences or critical environment industries.
• Experience leading root cause investigations and CAPA closure, and validating effectiveness of actions.
• Experience with internal audits and quality management systems.
• Excellent written and verbal English communication skills.

Mansioni

• Support the implementation and continuous improvement of quality processes and standards across facility services operations.
• Monitor quality performance and identify opportunities to improve operational effectiveness and customer satisfaction.
• Promote a culture of continuous improvement, accountability and operational excellence.
• Partner with Operations, Engineering and support functions to identify risks and improve ways of working.
• Participate in investigations and problem-solving to resolve issues and drive sustainable improvements.
• Collect, analyse and communicate quality and operational performance information for management and teams.
• Travel regionally for at least 50% of the time (primarily Singapore, Malaysia and other APAC locations).

Conoscenze

Root cause analysis

CAPA

Quality management systems

Internal audits

Data analysis

Risk management

English communication

Cross-functional collaboration

Problem solving

Formazione

Bachelor’s Degree or Diploma in Engineering/Quality Management

Descrizione del lavoro

Our client in the facility services sector is seeking a Quality Engineer to drive quality performance and continuous improvement across regional operations in Southeast Asia. Reporting to the Global Quality Manager, you will lead root cause investigations, drive corrective and preventive actions, and work closely with Operations, Engineering, EHS and customers to turn data into actionable improvements.

Key Responsibilities:

• Support the implementation and continuous improvement of quality processes and standards across facility services operations
• Monitor quality performance and identify opportunities to improve operational effectiveness and customer satisfaction
• Promote a culture of continuous improvement, accountability and operational excellence
• Partner with Operations, Engineering and support functions to identify risks, address issues and improve ways of working
• Participate in investigations and problem-solving activities to resolve operational and customer concerns, and support practical, sustainable improvements
• Collect, analyse and communicate quality and operational performance information, and prepare clear reports, presentations and updates for management and operational teams
• Track key improvement actions and monitor progress against objectives
• Collaborate with Operations, Engineering, EHS, HR and other stakeholders to achieve quality and business goals
• Support customer interactions on quality performance and improvement activities where required
• Participate in site assessments, reviews and improvement projects, and share best practices and standardised approaches across the region
• Assist with quality audits, investigations, corrective actions and process improvement activities
• Respond to operational and customer quality issues as required
• Contribute to special projects and initiatives as assigned
• Travel regionally for at least 50% of the time (primarily Singapore, Malaysia and other Asia-Pacific locations), with occasional global travel

Requirements:

• Bachelor’s Degree or Diploma in Engineering, Quality Management, Industrial Engineering, Facilities Management or a related discipline
• Minimum 3 years of experience in quality, operations, facilities management, semiconductor, data center, pharmaceutical, life sciences or critical environment industries
• Experience leading root cause investigations, driving corrective and preventive actions (CAPA) to closure, and verifying the effectiveness and sustainability of implemented actions
• Experience with internal audits and quality management systems
• Strong understanding of quality assurance methodologies, risk management, auditing principles and continuous improvement processes
• Excellent written and verbal English communication skills, with the ability to present findings and prepare concise, actionable reports
• Ability to collaborate and influence across functional and cultural boundaries
• Proactive, energetic approach to problem solving, with strong root cause analysis, data-driven decision making and risk assessment skills
• Willingness to travel extensively within the region
• Preferred: ISO 9001 Internal Auditor or Lead Auditor certification
• Preferred: experience within semiconductor fabs, pharmaceutical manufacturing, data centers or technical facility services
• Preferred: knowledge of Lean, Six Sigma or Operational Excellence methodologies
• Preferred: experience interacting directly with customers on quality performance matters
• Preferred: strong data analysis and reporting skills