Quality Assurance Specialist (Logistic) 007

U3 INFOTECH PTE. LTD.; Singapore; On-site; SGD 42,000 - 65,000; Full time

Job summary

U3 INFOTECH PTE. LTD. is seeking a QA professional to develop and implement procedures and standards for warehouse, transportation, and last‑mile delivery activities.

You will conduct regular audits of logistics processes, investigate issues such as mis‑shipments and damages, and lead root‑cause analyses with cross‑functional teams to drive corrective actions and continuous improvement. This role also requires maintaining accurate records, ensuring SOP compliance, and reporting quality metrics

Qualifications

• Experience in developing QA procedures for logistics.
• Skilled in performing audits of warehouse, transport, and packaging quality.
• Proficient in root-cause analysis and corrective actions.
• Strong collaboration with warehouse, operations, and customer service.
• Ability to maintain accurate inspection and incident records.
• Knowledge of SOPs, regulations, and customer requirements.
• Experience driving continuous improvement in packaging and logistics.
• Experience training teams on quality standards.
• Ability to report quality metrics and provide improvement insights.

Responsibilities

• Develop and implement QA procedures for logistics.
• Lead audits and inspections of processes and packaging quality.
• Investigate quality issues and lead root-cause analyses.
• Generate quality reports and drive improvement actions.

Skills

QA procedures

Audits & inspections

Root cause analysis

Cross-functional collaboration

Documentation & records

Regulatory compliance

Continuous improvement

Training & onboarding

Quality metrics reporting

Job description

• DevelopandimplementQAproceduresandstandardsforwarehouse, transportation, and last-mile delivery activities.
• Conduct regular audits and inspections of logistics processes, inventory handling, and packaging quality.
• Investigate qualityissues such asmis-shipments, damages, delays,and non-conformances; lead root cause analysis and corrective action planning.
• Collaborate with warehouse, operations, and customer service teams to addressquality-related concerns.
• Maintain accuraterecords of inspections,audits, incidents, andimprovement actions.
• Monitor compliance with internal SOPs, customer requirements, and relevant regulations.
• Drive continuous improvement initiatives to reduce error rates, improve packaging standards, and optimize logistics flows.
• Support the onboarding and training of operations teams on quality standards and procedures.
• Report quality metrics (e.g., damage rate, mis-pick rate, claim frequency) and provide insights for performance improvement

Other Information

• Please refer to U3’s Privacy Notice for Job Applicants/Seekers at https: //u3infotech.com/privacy-notice-job-applicants/. When you apply, you voluntarily consent to the collection, use, and disclosure of your personal data for recruitment/employment and related purposes.