Public Area Supervisor - DoubleTree by Hilton Singapore Robertson Quay (Pre-opening)

ARAVEST SG MARLIN PM PTE. LTD.; Singapore; On-site; SGD 32,000 - 52,000; Full time

Job summary

Hilton invites a Public Area Supervisor to lead a team of cleaners across hotel public spaces, ensuring cleanliness, safety and presentation that meet brand standards. You will supervise daily cleaning, inspect work quality, manage equipment, and coordinate with other departments to deliver guest-ready areas.

The role emphasizes team leadership, operational knowledge of public areas, training, and strict adherence to policies while maintaining high guest satisfaction and professional appearance.

Qualifications

• Minimum of 2 years as a Public Area Attendant or 1 year as Public Area Supervisor in housekeeping.
• English literacy to meet business needs.
• Good knowledge of public area operations.
• Able to lead and guide a small team of subordinates.
• Able to supervise others well and possess good communication skills.

Responsibilities

• Distribute assignments to Public Area Attendants on duty.
• Inspect the entire public area in sequence.
• Ensure proper cleaning and vacuuming in restaurant outlets, function rooms, lobbies and restrooms.
• Report any damage for repairs and follow up on urgent repairs.
• Train and supervise employees on proper use of chemicals.
• Deliver high quality service to guests and maintain cost control.

Skills

Leadership

Team supervision

Communication skills

English proficiency

Physical fitness

Job description

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Public Area Supervisor, you'll lead a team of cleaners in maintaining exceptional standards of cleanliness, presentation, and safety throughout the hotel's public areas. You'll oversee daily cleaning operations, inspect work quality, and ensure all cleaning equipment is properly maintained and fully functional in accordance with Hilton's brand standards, policies, and procedures. By supporting your team, maintaining a welcoming environment, and ensuring every public space is spotless and guest-ready, you'll help create memorable first impressions and spread the light and warmth of hospitality every day.

Job Description & Requirements

AsthePublic AreaSupervisor, you will be responsiblefor performing the following tasks to the highest standards:

• Distribute assignmentstoPublic AreaAttendantson duty.
• Inspectthe entire public area in sequence.
• Ensure proper cleaningandvacuumingiscarried outinthe restaurant outlets, function rooms, lobbies and restrooms.
• Report any damage of carpet or furniture, etc. for immediate repairsand follow up on urgent repairs.
• Checkthat allequipmentisfunctional, clean and properly stored.
• Check all restrooms frequently to keep up a hygienic standard.
• Ensure the cleanliness and hygiene of the corresponding areasandadequate staff are assigned toVIP functions.
• Checkthebackstairs to assure thatcleanliness is maintained.
• Train and supervise employees on the proper use of chemicals.
• Ensurethatflowers and plantsarein good condition,acting according to procedureswhenthere are issuesandinformingthe supplierstochange them when needed.
• EnsurethatthePublicArea’sstoreroom is clean,chemicals and tools are prepared well.
• CheckPublicAreateam members’grooming, personal hygiene and appearance.
• Assist with the preparation of team members’duty rosters.
• Assist with team members’trainingsand development, supervising their performance.
• Recordthedaily attendanceofpublic area’steam members.
• Maintaingood communication with other departments.
• Deliver high quality service to guests.
• Ensure effective cost control.
• Adhere to hotel cleaning and maintenance programsand keep your work area clean.
• Carryout any other reasonable duties and responsibilities as assigned.
• Adhereby thehotel’spolicies andprocedures, Hiltoncode ofbusinessconduct and the hotel’steam memberhandbook,security and emergency policies and procedures.
• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth ofHospitality. Acting withIntegrityand always doing the right thing. Inspiring others throughLeadership. A belief thatTeamworkdrives the best outcomes. A sense ofOwnershipand accountability. And a focus on theNow, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

In addition, this role requires the following minimum qualifications:

• Minimumof2 yearsas a Public AreaAttendant or1 yearas aPublic AreaSupervisor inthe Housekeeping department.
• English literateto meet business needs.
• Good knowledgeofpublicareaoperations.
• Effectively understandand utilizeresources.
• Ableto lead and guide a small group of subordinates.
• Good knowledgeinusing chemicals and cleaning machines.
• Physically fit,able to work long hoursand have good eyesight.
• Able to superviseothers well and possess goodcommunicationskills.

Join an Award-Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests-we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.