Banquet Attendant -DoubleTree by Hilton Singapore Robertson Quay (Pre-opening)

ARAVEST SG MARLIN PM PTE. LTD.; Singapore; On-site; SGD 40,000 - 52,000; Full time

Job summary

Hilton is seeking a Banquet Attendant to deliver professional and attentive food and beverage service, ensuring every function runs smoothly and guests receive warm hospitality.

You will set up venues, explain menu details, accommodate dietary needs, and maintain high service standards across breakfast, lunch and dinner periods.

Qualifications

• Good English skills, both written and verbal.
• Familiar with computer systems and basic POS.
• Strong interpersonal and guest-service oriented mindset.

Responsibilities

• Confidently describe the food and beverage offerings to guests.
• Understand dietary requirements and offer suitable suggestions.
• Ensure buffet areas are clean and well set for service.
• Assist other team members as required by supervisor.
• Greet guests, seat them, and provide attentive service throughout the meal.
• Follow safety, health, and service standards in line with Hilton procedures.

Skills

Good English (written & verbal)

Familiar with computer systems

Outgoing personality

Strong interpersonal skills

Guest oriented

Tools

Computers/POS systems

Job description

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Banquet Attendant, you'll play an important role in creating memorable events by delivering efficient, professional, and attentive food and beverage service. From setting up banquet venues and serving guests to ensuring every function runs smoothly, you'll provide exceptional service with warmth and care. By upholding Hilton and hotel standards, policies, and procedures, you'll help create unforgettable experiences while spreading the light and warmth of hospitality at every event.

Job Description & Requirements

As theBanquet Attendant, you will be responsible for performing the following tasks to the highest standards:

• Confidently know the food and beverage menu contents and explain them in detail to guests.
• Understand dietary requirements and offer appropriate suggestions.
• Correctly label buffet dishes.
• Keep buffet areas clean at all times.
• CompleteTBS checklistsonproduct knowledge.
• Make suggestions on the menu that might suit guests of different nationalities.
• Undertake steps/processesto ensure that all areas of the restaurant are set to the standards required for breakfast, lunch and dinner, includingsetting tables, setting the buffet, having all equipment ready for service and ensuringthatyou have been briefed by your supervisor for the shift’sactivities.
• Ensure thateverything is clean and tidy, ready for guests to enter the restaurant.
• Assist bar attendantsandkitchen staff where required and carry out any reasonable duties requested by the Supervisor/Manager.
• Complete theTBS checklist on preparing the restaurant for service.
• Greet guests with smiles andoffer assistance with coats, bags,etc., introducingyourself.
• Escortguests to a tableandask if they would preferasmoking ornon-smokingtable.
• Offer all guests witha drink within the first two minutes of being seated and quickly follow-up withthefood menu.
• Offer the newspapers to all breakfast guestsandany single diners.
• Ensure that all service procedures are carried out to the standards required.
• Replenishdrinks,notletting cupsor glassesbecome empty.
• Accommodate any guest requestoroffer appropriate alternatives.
• Take personal responsibility for the service experience of all guests in your designated area.
• Ensure that guests have appropriate cutlery before each course is presented.
• Check withguests ifthey aresatisfied after each course and ifanythingadditional is needed.
• Follow-uponany guest questions or queries immediately,and if you don’thavethe answer, check with your Supervisor/Manager.
• When passing by guest tables, check if they require service.
• Smileandgreetall guests as they enterandexit the restaurant, even if they are not designated to your section.
• Ensure that service standards are achieved asper TBS checklist.
• Make sure that all areas are cleaned and maintained in accordance with operating procedures.
• Positively end the guests experience by checkingon theirsatisfaction.
• Assist with guests’coats and bags.
• Thank all guests and wish them a pleasant day.
• Understand relevant OH&S legislationsandtheirimplications on the operation of the department.
• Ensure that safe and healthy working practices are observed throughouttheservice.
• Report any accidents/incidents to the Supervisor/Manager.
• Ensure that the Food & Beverage mission is established and instilled inyou andall team members.
• Carryout any other reasonable duties and responsibilities as assigned.
• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrityand always doing the right thing. Inspiring others through Leadership. A belief that Teamworkdrives the best outcomes. A sense of Ownershipand accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

In addition, this role requires the following minimum qualifications:

• 1-2years in a managerial position ina4/5-star category hotel.
• Motivated and committed, approaching all tasks with enthusiasm and seizeopportunities to learn new skills or knowledge in order to improve personal performance.
• Flexibleandrespondsquickly and positively to changing requirements including the performance of any tasks requested of you.
• Maintain high team focus by showing cooperation and support to colleagues in the pursuit of team goals.
• Guest oriented and able to confidently build and exceed service standards.
• Strong interpersonal skills and attention to details.
• Ableto work under pressure and deal with stressful situations during busy periods.
• Good English skills, bothwrittenandverbal.
• Familiar withcomputersystems.
• Outgoing personalityand willing to work for long hours.

Join an Award-Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world‑class brands and a company‑wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.